Zikmund, William G

顧客關係管理 : 整合行銷策略與資訊科技 by: 李勝祥; 麥克勞德 ((McLeod, Raymond)); Gilbert, Faye W; Zikmund, William G; 吉伯特 ((Gilbert, Faye W.)); 齊克蒙德 ((Zikmund, William G.)); McLeod, Raymond; 吳若己 (Language materials, printed)

Business research methods by: Zikmund, William G (Language materials, printed)