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Passionate and Profitable : Why Cust...

Arussy, Lior

Passionate and Profitable : Why Customer Strategies Fail and Ten Steps to Do Them Right

Record Type:	Language materials, printed : monographic
Title Information:	Why Customer Strategies Fail and Ten Steps to Do Them Right
Author:	ArussyLior,
Place of Publication:	Hoboken, N.J
Published:	Wiley;
Year of Publication:	c2005
Description:	xviii, 204 pill : 24 cm;
Subject:	Customer services - Management -
Subject:	Customer relations -
Subject:	Strategic planning -
Subject:	Consumer satisfaction -
ISBN:	0471713929

Passionate and Profitable : Why Customer Strategies Fail and Ten Steps to Do Them Right
Arussy, Lior

Passionate and Profitable : Why Customer Strategies Fail and Ten Steps to Do Them Right / Lior Arussy - Hoboken, N.J : Wiley, c2005. - xviii, 204 p ; ill ; 24 cm.
Includes bibliographical references and index.
ISBN 0471713929
Customer servicesCustomer relationsStrategic planningConsumer satisfaction -- Management

Passionate and Profitable : Why Customer Strategies Fail and Ten Steps to Do Them Right
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200 1 $a Passionate and Profitable $e Why Customer Strategies Fail and Ten Steps to Do Them Right $f Lior Arussy
210 $a Hoboken, N.J $c Wiley $d c2005
215 0 $a xviii, 204 p $c ill $d 24 cm
320 $a Includes bibliographical references and index
606 $a Customer services $x Management $3 452866 $2 lc $3 728070
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606 $a Consumer satisfaction $3 478202 $2 lc $3 732514
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680 $a HF5415.5 $b A784 2005
700 $a Arussy $b Lior $3 485504
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801 1 $a cw $b 虎尾科技大學圖書館 $c 20061121