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Service design for six sigma : a roa...
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El-Haik, Basem
Service design for six sigma : a roadmap for excellence
Record Type:
Language materials, printed : monographic
Title Information:
a roadmap for excellence
Author:
El-HaikBasem,
Secondary Intellectual Responsibility:
RoyDavid M, 1955
Place of Publication:
Hoboken, NJ
Published:
John Wiley;
Year of Publication:
2005
Description:
xxi, 424 pill : 25 cm;
Subject:
Six sigma (Quality control standard) -
Subject:
Total quality management -
ISBN:
0471682918
Service design for six sigma : a roadmap for excellence
El-Haik, Basem
Service design for six sigma
: a roadmap for excellence / Basem El-Haik, David M. Roy - Hoboken, NJ : John Wiley, 2005. - xxi, 424 p ; ill ; 25 cm.
Includes bibliographical references (p. 409-417) and index.
ISBN 0471682918
Six sigma (Quality control standard)Total quality management
Roy, David M
Service design for six sigma : a roadmap for excellence
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Includes bibliographical references (p. 409-417) and index
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