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Instant messaging rules = a business guide to managing policies, security, and legal issues for safe IM communication /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Instant messaging rules/ Nancy Flynn.
Reminder of title:	a business guide to managing policies, security, and legal issues for safe IM communication /
Author:	Flynn, Nancy,
Published:	New York :American Management Association, : c2004.,
Description:	xii, 210 p. ;23 cm.;
Subject:	Business communication. -
Online resource:	An electronic book accessible through the World Wide Web; click for information
ISBN:	0814428037 (electronic bk.)

Instant messaging rules = a business guide to managing policies, security, and legal issues for safe IM communication /
Flynn, Nancy,1956-

Instant messaging rulesa business guide to managing policies, security, and legal issues for safe IM communication /[electronic resource] :Nancy Flynn. - New York :American Management Association,c2004. - xii, 210 p. ;23 cm.

Includes bibliographical references and index.

The case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2004.

Available via World Wide Web.

ISBN: 0814428037 (electronic bk.)Subjects--Topical Terms:

558140
Business communication.
Index Terms--Genre/Form:

554714
Electronic books.

LC Class. No.: HE7551 / .F59 2004eb

Dewey Class. No.: 651.8/469

Instant messaging rules = a business guide to managing policies, security, and legal issues for safe IM communication /
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020 $a 9780814428030 (electronic bk.)
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035 $a ocm56476675
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050 1 4 $a HE7551 $b .F59 2004eb
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100 $a Flynn, Nancy, $d 1956- $3 572751
245 1 0 $a Instant messaging rules $h [electronic resource] : $b a business guide to managing policies, security, and legal issues for safe IM communication / $c Nancy Flynn.
260 $a New York : $c c2004. $b American Management Association,
300 $a xii, 210 p. ; $c 23 cm.
504 $a Includes bibliographical references and index.
505 0 $a The case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules.
533 $a Electronic reproduction. $b Boulder, Colo. : $c NetLibrary, $d 2004. $n Available via World Wide Web. $n Access may be limited to NetLibrary affiliated libraries.
650 $a Business communication. $3 558140
650 $a Electronic mail messages. $3 572752
650 $a Instant messaging. $3 567456
655 $a Electronic books. $2 local $3 554714
710 $a NetLibrary, Inc. $3 572381
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994 $a 92 $b APTAC
999 $z 20654-43021