Abu Bakar, Siti Zakiah.
Overview
| Works: | 1 works in 0 publications in 0 languages | |
|---|---|---|
Titles
Service Recovery in E-Services : = Service Recovery Process, Perceived Justice and Satisfaction.
by:
Southern Illinois University at Carbondale.; Abu Bakar, Siti Zakiah.; ProQuest Information and Learning Co.
(Language materials, manuscript)
Subjects