Languages
Munoz-Seca, Beatriz.
Overview
| Works: | 1 works in 2 publications in 1 languages | |
|---|---|---|
Titles
How to get things right = a guide to finding and fixing service delivery problems /
by:
Munoz-Seca, Beatriz.; SpringerLink (Online service)
(Language materials, printed)
How to make things happen = a blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy /
by:
Munoz-Seca, Beatriz.; SpringerLink (Online service)
(Language materials, printed)