Hanawi, Siti Aishah.
Overview
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Titles
Service Excellence for Sustainability = Lessons from Malaysia, Japan, and Taiwan /
by:
Hanawi, Siti Aishah.; Jenal, Ruzzakiah.; Mohd Amin, Hazilah.; SpringerLink (Online service); Elias, Nur Fazidah.; Mohamed, Hazura.
(Language materials, printed)
, [http://id.loc.gov/vocabulary/relators/edt]