Fitzsimmons, James A.

服務管理 by: 黃崇興; 費茲西蒙斯 ((Fitzsimmons, Jomes A.)); Fitzsimmons, Mona J.; Fitzsimmons, James A. (Language materials, printed)

Service management : operations, strategy, and information technology by: Fitzsimmons, Mona J.; Fitzsimmons, James A. (Language materials, printed)

服務管理 by: Fitzsimmons, Mona J.; 費茲西蒙斯 ((Fitzsimmons, Mona J.)); 費茲西蒙斯 ((Fitzaimmons, James A.)); Fitzsimmons, James A.; 許淑寬; 陳慧姮 (Language materials, printed)

服務管理 by: Fitzsimmons, Mona J.; Fitzsimmons, James A.; 呂博裕; 費茲西蒙斯 ((Fitzsimmons, Jomes A.)) (Language materials, printed)

Service management : operations, strategy, and information technology by: Fitzsimmons, James A.; Fitzsimmons, Mona J. (Language materials, printed)