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廖雪靜
Overview
Works:
2 works in 1 publications in 1 languages
Titles
整合Kano二維品質模式與品質機能展開應用於肯德基服務品質之研究 = = Integrating Kano Two-Dimensional Quality Model And Quality Function Deployment Into The Study Of Kentucky Service Quality /
by: 廖雪靜
(Language materials, printed)
Subjects
Import Performance Anlysis.
IPA重要－滿意分析法.
Kano Model.
Kano模式.
QFD品質機能展開.
Quality Function Deployment.
Quality of service.
服務品質.
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