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Powerful phrases for effective custo...

Evenson, Renee, (1951-.)

Powerful phrases for effective customer service : = over 700 ready-to-use phrases and scripts that really get results /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Powerful phrases for effective customer service :/ Renee Evenson.
Reminder of title:	over 700 ready-to-use phrases and scripts that really get results /
Author:	Evenson, Renee,
Published:	New York :American Management Association, : c2012.,
Description:	x, 294 p. ;23 cm.;
Subject:	Customer services. -
ISBN:	9780814420324 (pbk.) :

Powerful phrases for effective customer service : = over 700 ready-to-use phrases and scripts that really get results /
Evenson, Renee,1951-.

Powerful phrases for effective customer service :over 700 ready-to-use phrases and scripts that really get results /Renee Evenson. - New York :American Management Association,c2012. - x, 294 p. ;23 cm.

ISBN: 9780814420324 (pbk.) :NT442

LCCN: 2012014762Subjects--Topical Terms:

568463
Customer services.

LC Class. No.: HF5415.5 / .E895 2012

Dewey Class. No.: 658.8/12014

Powerful phrases for effective customer service : = over 700 ready-to-use phrases and scripts that really get results /
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008 131203s2012 nyu 000 0 eng
010 $a 2012014762
020 $a 9780814420324 (pbk.) : $c NT442
020 $a 081442032X (pbk.)
035 $a 17252181
040 $a DLC $c DLC $d DLC $c NFU
050 0 0 $a HF5415.5 $b .E895 2012
082 0 0 $a 658.8/12014 $2 23
100 1 $a Evenson, Renee, $d 1951-. $3 930006
245 1 0 $a Powerful phrases for effective customer service : $b over 700 ready-to-use phrases and scripts that really get results / $c Renee Evenson.
260 # $a New York : $c c2012. $b American Management Association,
300 $a x, 294 p. ; $c 23 cm.
650 # 0 $a Customer services. $3 568463
650 # 0 $a Customer services $v Problems, exercises, etc. $3 657906 $3 742869
650 # 0 $a Customer relations. $3 560399
650 # 0 $a Business communication. $3 558140