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Engineering service systems in the digital age

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Engineering service systems in the digital age/ by Benedikt S. Hockmayr.
Author:	Hockmayr, Benedikt S.
Published:	Wiesbaden :Springer Fachmedien Wiesbaden : : 2019.,
Description:	xix, 314 p. :ill., digital ; : 24 cm.;
Contained By:	Springer eBooks
Subject:	Systems engineering. -
Online resource:	https://doi.org/10.1007/978-3-658-26203-7
ISBN:	9783658262037

Engineering service systems in the digital age
Hockmayr, Benedikt S.

Engineering service systems in the digital age[electronic resource] /by Benedikt S. Hockmayr. - Wiesbaden :Springer Fachmedien Wiesbaden :2019. - xix, 314 p. :ill., digital ;24 cm. - Markt- und unternehmensentwicklung markets and organisations. - Markt- und unternehmensentwicklung markets and organisations..

Objectives of this Research -- Grounding of the Research -- Consuming and Producing Knowledge -- Advancing Design Knowledge -- Shaping a Body of Design Knowledge -- Reflections on the Research.

Benedikt S. Hockmayr explores the unique characteristics of service systems in the digital age and provides generalizable guidelines for engineering these complex entities. The author contributes towards understanding the socio-technical mechanisms that lead to according novel digitally enabled service offerings, together with paving the way for the maturation of a body of design knowledge for their systematic and structured development. Grounded in the worldview of Design Science Research as a problem-solving paradigm, the knowledge contribution provides innovation and service managers with evidence-based design knowledge that is attuned to be applied in everyday business contexts. Contents Objectives of this Research Grounding of the Research Consuming and Producing Knowledge Advancing Design Knowledge Shaping a Body of Design Knowledge Reflections on the Research Target Groups Researchers and students of information systems and service research Chief executive officers, innovation managers, service engineers in manufacturing and associated sectors The Author Benedikt S. Hockmayr works as an innovation management researcher, project manager and lecturer at the University of Erlangen-Nuremberg. He received his PhD in economic sciences from Prof. Dr. Kathrin M. Moeslein at the Department of Information Systems, Chair of Information Systems - Innovation & Value Creation.

ISBN: 9783658262037

Standard No.: 10.1007/978-3-658-26203-7doiSubjects--Topical Terms:

561164
Systems engineering.

LC Class. No.: TA168 / .H865 2019

Dewey Class. No.: 620.0011

Engineering service systems in the digital age
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