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Exploring Service Science = 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Exploring Service Science/ edited by Gerhard Satzger, Lia Patrício, Mohamed Zaki, Niklas Kühl, Peter Hottum.
Reminder of title:	9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings /
other author:	Satzger, Gerhard.
Description:	XIII, 416 p. 67 illus.online resource. :
Contained By:	Springer Nature eBook
Subject:	Application software. -
Online resource:	https://doi.org/10.1007/978-3-030-00713-3
ISBN:	9783030007133

Exploring Service Science = 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings /
Exploring Service Science9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings /[electronic resource] :edited by Gerhard Satzger, Lia Patrício, Mohamed Zaki, Niklas Kühl, Peter Hottum. - 1st ed. 2018. - XIII, 416 p. 67 illus.online resource. - Lecture Notes in Business Information Processing,3311865-1348 ;. - Lecture Notes in Business Information Processing,206.

This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.

ISBN: 9783030007133

Standard No.: 10.1007/978-3-030-00713-3doiSubjects--Topical Terms:

528147
Application software.

LC Class. No.: QA76.76.A65

Dewey Class. No.: 005.7

Exploring Service Science = 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19–21, 2018, Proceedings /
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