Organizational effectiveness - Management.

Clued in = how to keep customers coming back again and again / by: (Language materials, printed)

Performance leadership : = the next practices to motivate your people, align stakeholders, and lead your industry / by: (Language materials, printed)

Strategic IQ = creating smarter corporations / by: (Language materials, printed)

Performance management for the oil, gas, and process industries = a systems approach / by: (Language materials, printed)

Customer services

Organizational change.

Performance

Organizational effectiveness

Success in business.

Consumer behavior

Petroleum industry and trade

Gas industry

Lean manufacturing.

Leadership.

Strategic planning.