Language:
English
繁體中文
Help
Login
Back
Switch To:
Labeled
|
MARC Mode
|
ISBD
Digitalisation in Mobility Service Industry = A Survey-based Expert Analysis /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Digitalisation in Mobility Service Industry/ by Patrick Siegfried.
Reminder of title:
A Survey-based Expert Analysis /
Author:
Siegfried, Patrick.
Description:
XI, 81 p. 2 illus.online resource. :
Contained By:
Springer Nature eBook
Subject:
Automobile industry and trade. -
Online resource:
https://doi.org/10.1007/978-3-031-07151-5
ISBN:
9783031071515
Digitalisation in Mobility Service Industry = A Survey-based Expert Analysis /
Siegfried, Patrick.
Digitalisation in Mobility Service Industry
A Survey-based Expert Analysis /[electronic resource] :by Patrick Siegfried. - 1st ed. 2022. - XI, 81 p. 2 illus.online resource. - Future of Business and Finance,2662-2475. - Future of Business and Finance,.
1. The Digitalisation in Mobility Service Industry -- 2. Mobility and Demand in the current Literature discussion -- 3. Digital Mobility Business Concepts -- 4. Methodology of the Survey Based Expert Analyses -- 5. Empirical Findings from the Survey Based Expert Analyses -- 6. Scenario and Model Development -- 7. Conclusions for the Digitalisation in Mobility Service Industry.
This book focuses on the implications of digitalisation in the mobility service industry. Based on an analysis of more than 450 survey responses, it explores and assesses mobility in the age of digitalisation. The content covers both changes in the relationship between the company and its customers and a potential paradigm shift among leading companies. The findings suggest that a shift from traditional mobility management to a more customer-centred management perspective is both widely accepted and increasingly necessary. Nevertheless, the inclusion of services that are not primarily concerned with overcoming spatial distances is considered to be less attractive. Given its scope, the book will be of interest to researchers and professionals who are involved in digitalisation in the mobility service industry.
ISBN: 9783031071515
Standard No.: 10.1007/978-3-031-07151-5doiSubjects--Topical Terms:
654153
Automobile industry and trade.
LC Class. No.: HD9710-9710.37
Dewey Class. No.: 338.476292
Digitalisation in Mobility Service Industry = A Survey-based Expert Analysis /
LDR
:02628nam a22004095i 4500
001
1088796
003
DE-He213
005
20220721150324.0
007
cr nn 008mamaa
008
221228s2022 sz | s |||| 0|eng d
020
$a
9783031071515
$9
978-3-031-07151-5
024
7
$a
10.1007/978-3-031-07151-5
$2
doi
035
$a
978-3-031-07151-5
050
4
$a
HD9710-9710.37
072
7
$a
KNDR
$2
bicssc
072
7
$a
BUS070020
$2
bisacsh
072
7
$a
KNDR
$2
thema
082
0 4
$a
338.476292
$2
23
100
1
$a
Siegfried, Patrick.
$e
author.
$1
https://orcid.org/0000-0001-6783-4518
$4
aut
$4
http://id.loc.gov/vocabulary/relators/aut
$3
1390791
245
1 0
$a
Digitalisation in Mobility Service Industry
$h
[electronic resource] :
$b
A Survey-based Expert Analysis /
$c
by Patrick Siegfried.
250
$a
1st ed. 2022.
264
1
$a
Cham :
$b
Springer International Publishing :
$b
Imprint: Springer,
$c
2022.
300
$a
XI, 81 p. 2 illus.
$b
online resource.
336
$a
text
$b
txt
$2
rdacontent
337
$a
computer
$b
c
$2
rdamedia
338
$a
online resource
$b
cr
$2
rdacarrier
347
$a
text file
$b
PDF
$2
rda
490
1
$a
Future of Business and Finance,
$x
2662-2475
505
0
$a
1. The Digitalisation in Mobility Service Industry -- 2. Mobility and Demand in the current Literature discussion -- 3. Digital Mobility Business Concepts -- 4. Methodology of the Survey Based Expert Analyses -- 5. Empirical Findings from the Survey Based Expert Analyses -- 6. Scenario and Model Development -- 7. Conclusions for the Digitalisation in Mobility Service Industry.
520
$a
This book focuses on the implications of digitalisation in the mobility service industry. Based on an analysis of more than 450 survey responses, it explores and assesses mobility in the age of digitalisation. The content covers both changes in the relationship between the company and its customers and a potential paradigm shift among leading companies. The findings suggest that a shift from traditional mobility management to a more customer-centred management perspective is both widely accepted and increasingly necessary. Nevertheless, the inclusion of services that are not primarily concerned with overcoming spatial distances is considered to be less attractive. Given its scope, the book will be of interest to researchers and professionals who are involved in digitalisation in the mobility service industry.
650
0
$a
Automobile industry and trade.
$3
654153
650
0
$a
Service industries.
$3
560401
650
0
$a
Business information services.
$3
654161
650
0
$a
Telemarketing.
$3
657595
650
0
$a
Internet marketing.
$3
559675
650
0
$a
Customer relations—Management.
$3
1259384
650
1 4
$a
Automotive Industry.
$3
1107857
650
2 4
$a
Services.
$3
1020857
650
2 4
$a
IT in Business.
$3
1064965
650
2 4
$a
Digital Marketing.
$3
1366892
650
2 4
$a
Customer Relationship Management.
$3
995421
710
2
$a
SpringerLink (Online service)
$3
593884
773
0
$t
Springer Nature eBook
776
0 8
$i
Printed edition:
$z
9783031071508
776
0 8
$i
Printed edition:
$z
9783031071522
776
0 8
$i
Printed edition:
$z
9783031071539
830
0
$a
Future of Business and Finance,
$x
2662-2467
$3
1309033
856
4 0
$u
https://doi.org/10.1007/978-3-031-07151-5
912
$a
ZDB-2-BUM
912
$a
ZDB-2-SXBM
950
$a
Business and Management (SpringerNature-41169)
950
$a
Business and Management (R0) (SpringerNature-43719)
based on 0 review(s)
Multimedia
Reviews
Add a review
and share your thoughts with other readers
Export
pickup library
Processing
...
Change password
Login