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Designing an Impact Assessment Framework for Evaluating a Leadership Development Program at an Employee Experience Focused Organization.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Designing an Impact Assessment Framework for Evaluating a Leadership Development Program at an Employee Experience Focused Organization./
Author:	Ramerman, John .
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2019,
Description:	80 p.
Notes:	Source: Masters Abstracts International, Volume: 81-04.
Contained By:	Masters Abstracts International81-04.
Subject:	Organizational behavior. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=27543223
ISBN:	9781392497760

Designing an Impact Assessment Framework for Evaluating a Leadership Development Program at an Employee Experience Focused Organization.
Ramerman, John .

Designing an Impact Assessment Framework for Evaluating a Leadership Development Program at an Employee Experience Focused Organization. - Ann Arbor : ProQuest Dissertations & Theses, 2019 - 80 p.

Source: Masters Abstracts International, Volume: 81-04.

Thesis (M.S.)--Pepperdine University, 2019.

This item must not be sold to any third party vendors.

This study investigated a potential design for an impact assessment framework for evaluating a leadership development program at an employee experience focused organization. Data were collected by surveying 11 past program attendees and interviewing 8 key stakeholders of the program, including executive sponsors, program designers/facilitators, and past attendees regarding the knowledge areas, behaviors, and results to be assessed in the framework, data sources to use, and methods for evaluating results. Findings and recommendations indicated that several knowledge areas, behaviors, and results consistent with the program objectives should be evaluated. Participants advised that pre/post testing as well as ongoing monitoring are needed to detect changes and determine whether those are sustained. Moreover, participants stressed the need for 360-feedback for gauging program impacts. Based on this study, the case organization is advised to develop and test an impact assessment framework and evolve this framework in alignment with shifting organizational structures and strategies.

ISBN: 9781392497760Subjects--Topical Terms:

557544
Organizational behavior.
Subjects--Index Terms:

Employee experience

Designing an Impact Assessment Framework for Evaluating a Leadership Development Program at an Employee Experience Focused Organization.
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245 1 0 $a Designing an Impact Assessment Framework for Evaluating a Leadership Development Program at an Employee Experience Focused Organization.
260 1 $a Ann Arbor : $b ProQuest Dissertations & Theses, $c 2019
300 $a 80 p.
500 $a Source: Masters Abstracts International, Volume: 81-04.
500 $a Advisor: Egan, Terri.
502 $a Thesis (M.S.)--Pepperdine University, 2019.
506 $a This item must not be sold to any third party vendors.
520 $a This study investigated a potential design for an impact assessment framework for evaluating a leadership development program at an employee experience focused organization. Data were collected by surveying 11 past program attendees and interviewing 8 key stakeholders of the program, including executive sponsors, program designers/facilitators, and past attendees regarding the knowledge areas, behaviors, and results to be assessed in the framework, data sources to use, and methods for evaluating results. Findings and recommendations indicated that several knowledge areas, behaviors, and results consistent with the program objectives should be evaluated. Participants advised that pre/post testing as well as ongoing monitoring are needed to detect changes and determine whether those are sustained. Moreover, participants stressed the need for 360-feedback for gauging program impacts. Based on this study, the case organization is advised to develop and test an impact assessment framework and evolve this framework in alignment with shifting organizational structures and strategies.
590 $a School code: 6009.
650 4 $a Organizational behavior. $3 557544
650 4 $a Management. $3 558618
650 4 $a Instructional design. $3 1148462
653 $a Employee experience
653 $a Financial industry
653 $a Impact assessment
653 $a Leadership development
653 $a Program evaluation
653 $a Training evaluation
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710 2 $a Pepperdine University. $b Organizational Development. $3 1187236
773 0 $t Masters Abstracts International $g 81-04.
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792 $a 2019
793 $a English
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=27543223