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Electronic self -checkout system vs. cashier operated system : = A performance based comparative analysis.

Record Type:	Language materials, manuscript : Monograph/item
Title/Author:	Electronic self -checkout system vs. cashier operated system :/
Reminder of title:	A performance based comparative analysis.
Author:	Opara-Nadi, Gregory E.
Description:	1 online resource (115 pages)
Notes:	Source: Dissertations Abstracts International, Volume: 67-04, Section: A.
Contained By:	Dissertations Abstracts International67-04A.
Subject:	Comparative analysis. -
Online resource:	click for full text (PQDT)
ISBN:	9780542165924

Electronic self -checkout system vs. cashier operated system : = A performance based comparative analysis.
Opara-Nadi, Gregory E.

Electronic self -checkout system vs. cashier operated system :A performance based comparative analysis. - 1 online resource (115 pages)

Source: Dissertations Abstracts International, Volume: 67-04, Section: A.

Thesis (Ph.D.)--Capella University, 2005.

Includes bibliographical references

Customers want fast checkout systems. Retailers are always searching for ways to improve store checkout systems. This study compared the cashier checkout and the electronic self-check out systems. Data for this study were collected by observations of checkout processes at Wal-Mart Super Centers in the Jackson, Mississippi, area. Formulated research questions were statistically tested employing the independent samples t-tests and the chi square test for independence. Results of these analyses showed that consumers preferred the cashier checkout system to the electronic self-checkout system, although shoppers also want to learn how to use the new self-checkout technology. Further studies were suggested on methods of introducing new Point of Sale technology to consumers, and ways to help managers compare costs of checkout systems.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2024

Mode of access: World Wide Web

ISBN: 9780542165924Subjects--Topical Terms:

1469462
Comparative analysis.
Subjects--Index Terms:

Cashier-operated systemIndex Terms--Genre/Form:

554714
Electronic books.

Electronic self -checkout system vs. cashier operated system : = A performance based comparative analysis.
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500 $a Advisor: Mirabella, Jim.
502 $a Thesis (Ph.D.)--Capella University, 2005.
504 $a Includes bibliographical references
520 $a Customers want fast checkout systems. Retailers are always searching for ways to improve store checkout systems. This study compared the cashier checkout and the electronic self-check out systems. Data for this study were collected by observations of checkout processes at Wal-Mart Super Centers in the Jackson, Mississippi, area. Formulated research questions were statistically tested employing the independent samples t-tests and the chi square test for independence. Results of these analyses showed that consumers preferred the cashier checkout system to the electronic self-checkout system, although shoppers also want to learn how to use the new self-checkout technology. Further studies were suggested on methods of introducing new Point of Sale technology to consumers, and ways to help managers compare costs of checkout systems.
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538 $a Mode of access: World Wide Web
650 4 $a Comparative analysis. $3 1469462
650 4 $a Studies. $3 1437762
650 4 $a Purchasing. $3 572672
650 4 $a Perceptions. $3 1372697
650 4 $a Decision making. $3 528319
653 $a Cashier-operated system
653 $a Self-checkout system
653 $a Waiting lines
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