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Intelligent automation in digital transformation strategy = building IA programs in the agentic AI era /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Intelligent automation in digital transformation strategy/ by Jonathan Hardy.
Reminder of title:	building IA programs in the agentic AI era /
Author:	Hardy, Jonathan.
Published:	Berkeley, CA :Apress : : 2025.,
Description:	xxxiv, 249 p. :ill., digital ; : 24 cm.;
Contained By:	Springer Nature eBook
Subject:	Artificial intelligence. -
Online resource:	https://doi.org/10.1007/979-8-8688-1425-9
ISBN:	9798868814259

Intelligent automation in digital transformation strategy = building IA programs in the agentic AI era /
Hardy, Jonathan.

Intelligent automation in digital transformation strategybuilding IA programs in the agentic AI era /[electronic resource] :by Jonathan Hardy. - Berkeley, CA :Apress :2025. - xxxiv, 249 p. :ill., digital ;24 cm.

Prologue -- Part I: The Strategic Imperative of Intelligent Automation -- Chapter 1: Intelligent Automation as a Driver of Business Model Innovation -- Chapter 2: Transforming the Customer Experience with IA -- Chapter 3: IA as an Employee Empowerment Tool -- Part II: Building a Foundation for Digital Transformation Success -- Chapter 4: Developing a Strategic Roadmap for Intelligent Automation -- Chapter 5: The Role of an Intelligent Automation Framework in Digital Transformation -- Chapter 6: Fostering an Enterprise-Wide Automation Development Mindset -- Chapter 7: How Intelligent Automation is Key to Driving Strategic Value -- Part III: Crafting a Digital Transformation Strategy -- Chapter 8: Aligning IA with Digital Transformation Principles -- Chapter 9: Sustaining Being Digitally Native -- Part IV: The Emerging Future for IA and Digital Transformation -- Chapter 10: Emerging Technologies That Are Driving the Path Forward -- Chapter 11: Intelligent Automation in the Age of Agentic AI -- Epilogue -- Glossary -- References.

Intelligent Automation for Digital Transformation is a comprehensive guide for business leaders, executives, and automation professionals, exploring how Intelligent Automation (IA) has evolved from traditional Robotic Process Automation (RPA) to become a powerful catalyst in Digital Trans-formation. In today's rapidly changing business environment, IA offers far more than task automa-tion, but is a strategic enabler that supports operational excellence, enables customer experience, and drives innovation. This book begins with the fundamentals of IA and its progression from simple, rule-based RPA to advanced IA, incorporating AI-driven technologies like Machine Learning, Generative AI, and Agen-tic AI. These emerging technologies empower organizations to tackle more complex processes, ena-bling intelligent decision-making and enhanced customer interactions. However, with increased complexity comes the necessity for robust governance and alignment with broader business objec-tives, which is a primary focus of this book. Readers will discover actionable frameworks and governance models designed to support the de-velopment and sustainability of IA programs at scale. The book provides a structured roadmap to establish an IA Center of Excellence (CoE), ensuring that automation efforts align with the organiza-tion's Digital Transformation goals. By integrating governance processes, risk management, and best practices, this guide enables companies to build IA initiatives that are resilient, compliant, and strategically impactful. Through real-world case studies, insights into IA's latest advancements, and a clear approach to im-plementation, this book demystifies the journey to becoming a digitally native organization. It's an essential resource for those looking to harness the full potential of IA to transform their businesses, stay competitive, and navigate the complexities of today's digital landscape.

ISBN: 9798868814259

Standard No.: 10.1007/979-8-8688-1425-9doiSubjects--Topical Terms:

559380
Artificial intelligence.

LC Class. No.: Q335

Dewey Class. No.: 006.3

Intelligent automation in digital transformation strategy = building IA programs in the agentic AI era /
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505 0 $a Prologue -- Part I: The Strategic Imperative of Intelligent Automation -- Chapter 1: Intelligent Automation as a Driver of Business Model Innovation -- Chapter 2: Transforming the Customer Experience with IA -- Chapter 3: IA as an Employee Empowerment Tool -- Part II: Building a Foundation for Digital Transformation Success -- Chapter 4: Developing a Strategic Roadmap for Intelligent Automation -- Chapter 5: The Role of an Intelligent Automation Framework in Digital Transformation -- Chapter 6: Fostering an Enterprise-Wide Automation Development Mindset -- Chapter 7: How Intelligent Automation is Key to Driving Strategic Value -- Part III: Crafting a Digital Transformation Strategy -- Chapter 8: Aligning IA with Digital Transformation Principles -- Chapter 9: Sustaining Being Digitally Native -- Part IV: The Emerging Future for IA and Digital Transformation -- Chapter 10: Emerging Technologies That Are Driving the Path Forward -- Chapter 11: Intelligent Automation in the Age of Agentic AI -- Epilogue -- Glossary -- References.
520 $a Intelligent Automation for Digital Transformation is a comprehensive guide for business leaders, executives, and automation professionals, exploring how Intelligent Automation (IA) has evolved from traditional Robotic Process Automation (RPA) to become a powerful catalyst in Digital Trans-formation. In today's rapidly changing business environment, IA offers far more than task automa-tion, but is a strategic enabler that supports operational excellence, enables customer experience, and drives innovation. This book begins with the fundamentals of IA and its progression from simple, rule-based RPA to advanced IA, incorporating AI-driven technologies like Machine Learning, Generative AI, and Agen-tic AI. These emerging technologies empower organizations to tackle more complex processes, ena-bling intelligent decision-making and enhanced customer interactions. However, with increased complexity comes the necessity for robust governance and alignment with broader business objec-tives, which is a primary focus of this book. Readers will discover actionable frameworks and governance models designed to support the de-velopment and sustainability of IA programs at scale. The book provides a structured roadmap to establish an IA Center of Excellence (CoE), ensuring that automation efforts align with the organiza-tion's Digital Transformation goals. By integrating governance processes, risk management, and best practices, this guide enables companies to build IA initiatives that are resilient, compliant, and strategically impactful. Through real-world case studies, insights into IA's latest advancements, and a clear approach to im-plementation, this book demystifies the journey to becoming a digitally native organization. It's an essential resource for those looking to harness the full potential of IA to transform their businesses, stay competitive, and navigate the complexities of today's digital landscape.
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