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Researching customer satisfaction & ...

Szwarc, Paul

Researching customer satisfaction & loyalty : how to find out what people really think

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	how to find out what people really think
作者:	SzwarcPaul,
出版地:	London
出版者:	Kogan Page;
出版年:	2005
面頁冊數:	xiv, 258 pill : 24 cm;
集叢名:
標題:	Consumer satisfaction -
標題:	Customer loyalty -
ISBN:	0749443367

Researching customer satisfaction & loyalty : how to find out what people really think
Szwarc, Paul

Researching customer satisfaction & loyalty : how to find out what people really think / Paul Szwarc - London : Kogan Page, 2005. - xiv, 258 p ; ill ; 24 cm.
Includes bibliographical references (p. 247-221) and index.
ISBN 0749443367
Consumer satisfactionCustomer loyalty

Researching customer satisfaction & loyalty : how to find out what people really think
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