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Design for six sigma for service
~
Yang, Kai
Design for six sigma for service
Record Type:
Language materials, printed : monographic
Author:
YangKai,
Place of Publication:
New York
Published:
McGraw-Hill;
Year of Publication:
c2005
Description:
xi, 452 p.ill. : 24 cm.;
Series:
Six sigma operational methods series
Subject:
Service industries - Management -
Subject:
Six sigma (Quality control standard) -
Subject:
Service industries - Quality control -
Subject:
Quality control - Statistical methods -
ISBN:
0071445552
Design for six sigma for service
Yang, Kai
Design for six sigma for service
/ Kai Yang - New York : McGraw-Hill, c2005. - xi, 452 p. ; ill. ; 24 cm.. - (Six sigma operational methods series ).
Includes bibliographical references (p. 431-435) and index.
ISBN 0071445552
Service industriesSix sigma (Quality control standard)Service industriesQuality control -- Management -- Quality control -- Statistical methods
Design for six sigma for service
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