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Managing service operations : design...

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Hollins, Bill

Managing service operations : design and implementation

Record Type:	Language materials, printed : monographic
Title Information:	design and implementation
Author:	HollinsBill,
Alternative Intellectual Responsibility:	ShinkinsSadie,
Place of Publication:	London
Published:	Sage Publications;
Year of Publication:	2006
Description:	xii, 299 p.ill. : 25 cm.;
Subject:	Product management -
Subject:	Work design -
Subject:	Service industries - Management -
ISBN:	1412929539

Managing service operations : design and implementation
Hollins, Bill

Managing service operations : design and implementation / Bill Hollins and Sadie Shinkins - London : Sage Publications, 2006. - xii, 299 p. ; ill. ; 25 cm..
Includes bibliographical references (p. [289]-296) and index.
ISBN 1412929539ISBN 9781412929523ISBN 9781412929530ISBN 1412929520
Product managementWork designService industries -- Management

Shinkins, Sadie

Managing service operations : design and implementation
LDR:00799nam 2200265 i 450 001 501368
005 20101024070018.0
009 a(OCoLC)74116091
009 a74116091
010 1 $a 1412929539 $b (pbk.)
010 1 $a 9781412929523 $b (hbk.)
010 1 $a 9781412929530 $b (pbk.)
010 1 $a 1412929520 $b (hbk.) $d GBP75
100 $a 20080130d2006 ak0y0engy50020302ba
101 0 $a eng
102 $a gb
105 $a a z 001yy
200 1 $a Managing service operations $e design and implementation $f Bill Hollins and Sadie Shinkins
210 $a London $d 2006 $c Sage Publications
215 1 $a xii, 299 p. $c ill. $d 25 cm.
320 $a Includes bibliographical references (p. [289]-296) and index
606 $a Product management $3 401463 $2 lc $3 723510
606 $a Work design $3 494453 $2 lc $3 739040
606 $a Service industries $x Management $3 422419 $2 lc $3 736561
676 $a 658.4013 $v 22
680 $a HD9980.5 $b H65 2006
700 1 $a Hollins $b Bill $3 494451
701 1 $a Shinkins $b Sadie $3 494452
801 0 $b EQO
801 0 $a tw $b BIB $c 20071119
801 2 $a tw $b NFU $c 20090930 $g CCR $m 3

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E029146

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658.4013 H741 2006

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