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How you do-- what you do : = create ...
~
Livingston, Bob, (1937-)
How you do-- what you do : = create service excellence that wins clients for life /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
How you do-- what you do :/ Bob Livingston.
Reminder of title:
create service excellence that wins clients for life /
Author:
Livingston, Bob,
Published:
New York :McGraw-Hill, : c2008.,
Description:
xi, 296 p. :ill. ; : 24 cm.;
Notes:
Includes index.
Subject:
Customer relations. -
Online resource:
http://www.loc.gov/catdir/toc/ecip0813/2008011683.html
Online resource:
http://www.loc.gov/catdir/enhancements/fy0829/2008011683-b.html
Online resource:
http://www.loc.gov/catdir/enhancements/fy0829/2008011683-d.html
ISBN:
9780071592789 :
How you do-- what you do : = create service excellence that wins clients for life /
Livingston, Bob,1937-
How you do-- what you do :
create service excellence that wins clients for life /Bob Livingston. - New York :McGraw-Hill,c2008. - xi, 296 p. :ill. ;24 cm.
Includes index.
ISBN: 9780071592789 :NT921
LCCN: 2008011683Subjects--Topical Terms:
560399
Customer relations.
LC Class. No.: HF5415.5 / .L585 2008
Dewey Class. No.: 658.8/12
How you do-- what you do : = create service excellence that wins clients for life /
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create service excellence that wins clients for life /
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Bob Livingston.
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c2008.
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xi, 296 p. :
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ill. ;
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24 cm.
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Includes index.
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Customer relations.
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Contributor biographical information
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http://www.loc.gov/catdir/enhancements/fy0829/2008011683-b.html
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Publisher description
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http://www.loc.gov/catdir/enhancements/fy0829/2008011683-d.html
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1 records • Pages 1 •
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E032035
圖書館3F 書庫
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658.812 L786 2008
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