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Achieving class a business excellenc...

Herbert, Kevin

Achieving class a business excellence : = an executive's perspective /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Achieving class a business excellence :/ Dennis Groves, Kevin Herbert, Jim Correll.
Reminder of title:	an executive's perspective /
Author:	Groves, Dennis,
other author:	Correll, James G.
Published:	Hoboken, N.J, :John Wiley & Sons, : c2008.,
Description:	xiv, 385 p. :ill. ; : 24 cm.;
Notes:	"Oliver Wight"
Subject:	Leadership. -
Online resource:	http://www.loc.gov/catdir/enhancements/fy0828/2008012266-d.html
Online resource:	http://www.loc.gov/catdir/enhancements/fy0828/2008012266-t.html
ISBN:	9780470260340 (cloth : acid-free paper) :

Achieving class a business excellence : = an executive's perspective /
Groves, Dennis,1942-

Achieving class a business excellence :an executive's perspective /Dennis Groves, Kevin Herbert, Jim Correll. - Hoboken, N.J, :John Wiley & Sons,c2008. - xiv, 385 p. :ill. ;24 cm. - Oliver Wight manufacturing series..

"Oliver Wight"

Opportunity -- Fact-finding--Greg meets his team -- Greg's directives -- Breakdown -- Listening -- And learning -- Observing -- Possibilities -- Beginning -- Hope -- Decision time -- Kick-off -- Involvement -- Education, education, education -- Process design -- Customer service -- Customer satisfaction -- Competitive pressure -- Class A leadership -- Sustainability, and more.

ISBN: 9780470260340 (cloth : acid-free paper) :NT1481

LCCN: 2008012266

Nat. Bib. No.: GBA885515bnb

Nat. Bib. Agency Control No.: 014662126UkSubjects--Topical Terms:

562584
Leadership.

LC Class. No.: HD31 / .G7645 2008

Dewey Class. No.: 658.4/09

Achieving class a business excellence : = an executive's perspective /
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245 1 0 $a Achieving class a business excellence : $b an executive's perspective / $c Dennis Groves, Kevin Herbert, Jim Correll.
260 # $a Hoboken, N.J, : $c c2008. $b John Wiley & Sons,
300 $a xiv, 385 p. : $b ill. ; $c 24 cm.
500 $a "Oliver Wight"
500 $a Includes index.
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650 # 0 $a Strategic planning. $3 556511
650 # 0 $a Management. $3 558618
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700 1 # $a Herbert, Kevin $q (Kevin P.) $3 880089
830 0 $a Oliver Wight manufacturing series. $3 643726
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856 4 1 $3 Table of contents only $u http://www.loc.gov/catdir/enhancements/fy0828/2008012266-t.html