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運用結構方程模式探討服務品質、消費者涉入、體驗價值與關係品質對顧客滿意度...

鄭錳新

運用結構方程模式探討服務品質、消費者涉入、體驗價值與關係品質對顧客滿意度與忠誠度之影響-以桌上遊戲為例 = Applying Structural Equaltion Model to study the Impact of Service Quality, Customer Involvement, Experiential Value and Relationship Quality toward Customer Satisfaction and Loyalty－An Empirical study of Table-Top Game.

Record Type:	Language materials, printed : monographic
Paralel Title:	Applying Structural Equaltion Model to study the Impact of Service Quality, Customer Involvement, Experiential Value and Relationship Quality toward Customer Satisfaction and Loyalty－An Empirical study of Table-Top Game.
Author:	許雅禎,
Secondary Intellectual Responsibility:	鄭錳新,
Place of Publication:	雲林縣
Published:	國立虎尾科技大學;
Year of Publication:	民100[2011]
Edition:	初版
Description:	119面圖 : 30公分;
Subject:	服務品質
Subject:	消費者涉入
Subject:	體驗價值
Subject:	關係品質
Subject:	顧客滿意度
Subject:	顧客忠誠度
Subject:	Service Quality
Subject:	Customer Involvement
Subject:	Experiential Value
Subject:	Relationship Quality
Subject:	Customer Satisfaction
Subject:	Customer Loyalty
Online resource:	http://cetd.lib.nfu.edu.tw/etdservice/view_metadata?etdun=U0028-1107201118220200

運用結構方程模式探討服務品質、消費者涉入、體驗價值與關係品質對顧客滿意度與忠誠度之影響-以桌上遊戲為例 = Applying Structural Equaltion Model to study the Impact of Service Quality, Customer Involvement, Experiential Value and Relationship Quality toward Customer Satisfaction and Loyalty－An Empirical study of Table-Top Game.
許, 雅禎

運用結構方程模式探討服務品質、消費者涉入、體驗價值與關係品質對顧客滿意度與忠誠度之影響-以桌上遊戲為例 = Applying Structural Equaltion Model to study the Impact of Service Quality, Customer Involvement, Experiential Value and Relationship Quality toward Customer Satisfaction and Loyalty－An Empirical study of Table-Top Game. / 許雅禎撰 - 初版. - 雲林縣 : 國立虎尾科技大學, 民100[2011]. - 119面 ; 圖 ; 30公分.
含參考書目.
服務品質消費者涉入體驗價值關係品質顧客滿意度顧客忠誠度Service QualityCustomer InvolvementExperiential ValueRelationship QualityCustomer SatisfactionCustomer Loyalty

鄭, 錳新

運用結構方程模式探討服務品質、消費者涉入、體驗價值與關係品質對顧客滿意度與忠誠度之影響-以桌上遊戲為例 = Applying Structural Equaltion Model to study the Impact of Service Quality, Customer Involvement, Experiential Value and Relationship Quality toward Customer Satisfaction and Loyalty－An Empirical study of Table-Top Game.
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328 $a 碩士論文--國立虎尾科技大學經營管理研究所
510 1 $a Applying Structural Equaltion Model to study the Impact of Service Quality, Customer Involvement, Experiential Value and Relationship Quality toward Customer Satisfaction and Loyalty－An Empirical study of Table-Top Game.
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