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消失吧!奧客 : 打通客服關節60招
~
貝可 ((Bacal, Robert))
消失吧!奧客 : 打通客服關節60招
Record Type:
Language materials, printed : monographic
Title Information:
打通客服關節60招
Author:
貝可
Secondary Intellectual Responsibility:
劉復苓,
Place of Publication:
臺北市
Published:
麥格羅.希爾;
Year of Publication:
2006
Edition:
初版
Description:
226面
Series:
行銷規劃
Subject:
顧客關係管理 -
Subject:
Customer services -
Subject:
Customer services - Terminology -
Online resource:
http://lb20.mcgrawhill.libraryandbook.net/FE/search_viewOpen.action?bookId=YsdsdebY18712042Y
ISBN:
9789861573540
消失吧!奧客 : 打通客服關節60招
貝可
消失吧!奧客
[電子資源] : 打通客服關節60招 / 羅伯特.貝可(Robert Bacal)原著 ; 劉復苓譯 - 初版. - 臺北市 : 麥格羅.希爾, 2006. - 226面. - (行銷規劃 ; MP087).
ISBN 9789861573540 ISBN 9861573542
顧客關係管理Customer servicesCustomer services -- Terminology
劉, 復苓
消失吧!奧客 : 打通客服關節60招
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http://lb20.mcgrawhill.libraryandbook.net/FE/search_viewOpen.action?bookId=YsdsdebY18712042Y
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