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Leadership Strategies to Improve Employee Performance in the Insurance Industry.

Record Type:	Language materials, manuscript : Monograph/item
Title/Author:	Leadership Strategies to Improve Employee Performance in the Insurance Industry./
Author:	Sonko, Momodou K.
Description:	1 online resource (144 pages)
Notes:	Source: Dissertation Abstracts International, Volume: 79-09(E), Section: A.
Subject:	Finance. -
Online resource:	click for full text (PQDT)
ISBN:	9780355846164

Leadership Strategies to Improve Employee Performance in the Insurance Industry.
Sonko, Momodou K.

Leadership Strategies to Improve Employee Performance in the Insurance Industry. - 1 online resource (144 pages)

Source: Dissertation Abstracts International, Volume: 79-09(E), Section: A.

Thesis (D.B.A.)--Walden University, 2018.

Includes bibliographical references

Lack of performance improvement strategies contributes to poor employee performance and increases the potential for business failure. Some insurance business leaders lack strategies to improve employee performance. The purpose of this case study was to explore strategies that successful insurance business leaders use to improve employee performance. The classical management and transformational leadership theories served as the conceptual frameworks for this study. Using a semistructured interview technique, 9 purposefully-selected insurance senior managers in Atlanta, Georgia were interviewed on how they successfully improved employee performance. Through open coding and thematic analysis, 4 themes emerged: goal setting and performance review; effective communication; training, coaching, and counseling; and good working environment and teamwork. Sixty-seven percent of participants cited effective communication, and 56% of respondents cited training, coaching, and counseling as well as a pleasant working environment and teamwork as strategies to improve the performance of employees. Findings for the 4 themes revealed that goal setting and performance review had positive effects on employee performance. Study findings show that a good working environment and teamwork have a positive effect on employee engagement. The findings of this study may contribute to positive social change by providing local insurance business leaders with additional strategies for improving employee performance. With improved employee performance, business leaders could generate extra revenue that they could use to advance community welfare.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2018

Mode of access: World Wide Web

ISBN: 9780355846164Subjects--Topical Terms:

559073
Finance.
Index Terms--Genre/Form:

554714
Electronic books.

Leadership Strategies to Improve Employee Performance in the Insurance Industry.
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245 1 0 $a Leadership Strategies to Improve Employee Performance in the Insurance Industry.
264 0 $c 2018
300 $a 1 online resource (144 pages)
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500 $a Source: Dissertation Abstracts International, Volume: 79-09(E), Section: A.
500 $a Advisers: Gregory Uche; Steve Roussas.
502 $a Thesis (D.B.A.)--Walden University, 2018.
504 $a Includes bibliographical references
520 $a Lack of performance improvement strategies contributes to poor employee performance and increases the potential for business failure. Some insurance business leaders lack strategies to improve employee performance. The purpose of this case study was to explore strategies that successful insurance business leaders use to improve employee performance. The classical management and transformational leadership theories served as the conceptual frameworks for this study. Using a semistructured interview technique, 9 purposefully-selected insurance senior managers in Atlanta, Georgia were interviewed on how they successfully improved employee performance. Through open coding and thematic analysis, 4 themes emerged: goal setting and performance review; effective communication; training, coaching, and counseling; and good working environment and teamwork. Sixty-seven percent of participants cited effective communication, and 56% of respondents cited training, coaching, and counseling as well as a pleasant working environment and teamwork as strategies to improve the performance of employees. Findings for the 4 themes revealed that goal setting and performance review had positive effects on employee performance. Study findings show that a good working environment and teamwork have a positive effect on employee engagement. The findings of this study may contribute to positive social change by providing local insurance business leaders with additional strategies for improving employee performance. With improved employee performance, business leaders could generate extra revenue that they could use to advance community welfare.
533 $a Electronic reproduction. $b Ann Arbor, Mich. : $c ProQuest, $d 2018
538 $a Mode of access: World Wide Web
650 4 $a Finance. $3 559073
655 7 $a Electronic books. $2 local $3 554714
690 $a 0508
710 2 $a ProQuest Information and Learning Co. $3 1178819
710 2 $a Walden University. $b Business Administration. $3 1148537
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