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徐憶如

Overview

Works:	1 works in 1 publications in 1 languages

Titles

運用服務品質缺口模式探討宅配服務品質認知差異-以某宅配站所為例 = = Applying Gap Model of Service Quality to Investigate Perceived Differences in Home-delivery Service Quality - A Case of Home-delivery Station / by: 徐憶如 (Language materials, printed)

Subjects

home-delivery. PZB. qualitative research. service quality. service quality gap model. 宅配業. 服務品質. 服務品質缺口模式. 質性研究.

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