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運用服務品質缺口模式探討宅配服務品質認知差異-以某宅配站所為例 = = ...

徐憶如

運用服務品質缺口模式探討宅配服務品質認知差異-以某宅配站所為例 = = Applying Gap Model of Service Quality to Investigate Perceived Differences in Home-delivery Service Quality - A Case of Home-delivery Station /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	運用服務品質缺口模式探討宅配服務品質認知差異-以某宅配站所為例 =/ 徐憶如.
Reminder of title:	Applying Gap Model of Service Quality to Investigate Perceived Differences in Home-delivery Service Quality - A Case of Home-delivery Station /
remainder title:	Applying Gap Model of Service Quality to Investigate Perceived Differences in Home-delivery Service Quality - A Case of Home-delivery Station.
Author:	徐憶如
Published:	雲林縣 :國立虎尾科技大學 , : 民108.06.,
Description:	[9], 140 面 :圖, 表 ; : 30公分.;
Notes:	指導教授: 鄭錳新.
Subject:	服務品質缺口模式. -
Online resource:	電子資源

運用服務品質缺口模式探討宅配服務品質認知差異-以某宅配站所為例 = = Applying Gap Model of Service Quality to Investigate Perceived Differences in Home-delivery Service Quality - A Case of Home-delivery Station /
徐憶如

運用服務品質缺口模式探討宅配服務品質認知差異-以某宅配站所為例 =Applying Gap Model of Service Quality to Investigate Perceived Differences in Home-delivery Service Quality - A Case of Home-delivery Station /Applying Gap Model of Service Quality to Investigate Perceived Differences in Home-delivery Service Quality - A Case of Home-delivery Station.徐憶如. - 初版. - 雲林縣 :國立虎尾科技大學 ,民108.06. - [9], 140 面 :圖, 表 ;30公分.

指導教授: 鄭錳新.

碩士論文--國立虎尾科技大學企業管理系經營管理碩士在職專班.

含參考書目.

(平裝)Subjects--Topical Terms:

1016875
服務品質缺口模式.

運用服務品質缺口模式探討宅配服務品質認知差異-以某宅配站所為例 = = Applying Gap Model of Service Quality to Investigate Perceived Differences in Home-delivery Service Quality - A Case of Home-delivery Station /
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