Fornell, Claes.
Overview
| Works: | 0 works in 0 publications in 0 languages | |
|---|---|---|
Titles
The Reign of the Customer = Customer-Centric Approaches to Improving Satisfaction /
by:
Morgeson III, Forrest V.; SpringerLink (Online service); Fornell, Claes.; Hult, G. Tomas M.; VanAmburg, David.
(Language materials, printed)
, [http://id.loc.gov/vocabulary/relators/aut]