VanAmburg, David.
Overview
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Titles
The Reign of the Customer = Customer-Centric Approaches to Improving Satisfaction /
by:
Morgeson III, Forrest V.; SpringerLink (Online service); Fornell, Claes.; Hult, G. Tomas M.; VanAmburg, David.
(Language materials, printed)
, [http://id.loc.gov/vocabulary/relators/aut]