Laux, David D.
Overview
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Titles
CRM goes digital = Digitale Kundenschnittstellen in Marketing, Vertrieb und Service exzellent gestalten und nutzen /
by:
Laux, David D.; Pufahl, Mario.; SpringerLink (Online service); Stadelmann, Martin.
(Language materials, printed)
, [http://id.loc.gov/vocabulary/relators/edt]