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甘劍青

Overview

Works:	0 works in 1 publications in 1 languages

Titles

運用Kano二維品質模式與品質機能展開法探討汽車客運業服務品質 = = A Study Using the Kano Two-Dimensional Quality Model and Quality Function Deployment to Explore Service Quality in the Bus Transportation Industry / by: 甘劍青 (Language materials, printed)

Subjects

服務品質. Kano二維品質模式. Service Quality. 品質機能展開. Bus Transportation Industry. 汽車客運業. Quality Function Deployment (QFD). Kano Two-Dimensional Quality Model.

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