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運用Kano二維品質模式與品質機能展開法探討汽車客運業服務品質 = = ...

甘劍青

運用Kano二維品質模式與品質機能展開法探討汽車客運業服務品質 = = A Study Using the Kano Two-Dimensional Quality Model and Quality Function Deployment to Explore Service Quality in the Bus Transportation Industry /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	運用Kano二維品質模式與品質機能展開法探討汽車客運業服務品質 =/ 甘劍青.
Reminder of title:	A Study Using the Kano Two-Dimensional Quality Model and Quality Function Deployment to Explore Service Quality in the Bus Transportation Industry /
remainder title:	A Study Using the Kano Two-Dimensional Quality Model and Quality Function Deployment to Explore Service Quality in the Bus Transportation Industry.
Author:	甘劍青
Published:	雲林縣 :國立虎尾科技大學 , : 民114.02.,
Description:	[11], 159面 :圖, 表 ; : 30公分.;
Notes:	指導教授: 張俊郎.
Subject:	Quality Function Deployment (QFD). -
Online resource:	電子資源

運用Kano二維品質模式與品質機能展開法探討汽車客運業服務品質 = = A Study Using the Kano Two-Dimensional Quality Model and Quality Function Deployment to Explore Service Quality in the Bus Transportation Industry /
甘劍青

運用Kano二維品質模式與品質機能展開法探討汽車客運業服務品質 =A Study Using the Kano Two-Dimensional Quality Model and Quality Function Deployment to Explore Service Quality in the Bus Transportation Industry /A Study Using the Kano Two-Dimensional Quality Model and Quality Function Deployment to Explore Service Quality in the Bus Transportation Industry.甘劍青. - 初版. - 雲林縣 :國立虎尾科技大學 ,民114.02. - [11], 159面 :圖, 表 ;30公分.

指導教授: 張俊郎.

碩士論文--國立虎尾科技大學工業管理系工業工程與管理碩士在職專班.

含參考書目.

(平裝)Subjects--Topical Terms:

1000620
Quality Function Deployment (QFD).

運用Kano二維品質模式與品質機能展開法探討汽車客運業服務品質 = = A Study Using the Kano Two-Dimensional Quality Model and Quality Function Deployment to Explore Service Quality in the Bus Transportation Industry /
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246 1 1 $a A Study Using the Kano Two-Dimensional Quality Model and Quality Function Deployment to Explore Service Quality in the Bus Transportation Industry.
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504 $a 含參考書目.
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650 # 4 $a Quality Function Deployment (QFD). $3 1000620
650 # 4 $a Kano Two-Dimensional Quality Model. $3 1464130
650 # 4 $a Service Quality. $3 1017155
650 # 4 $a Bus Transportation Industry. $3 1464129
650 # 4 $a 品質機能展開. $3 995709
650 # 4 $a Kano二維品質模式. $3 1003676
650 # 4 $a 服務品質. $3 995705
650 # 4 $a 汽車客運業. $3 1464128
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