比特納 ((Bitner, Mary Jo))

Overview

Works:	0 works in 1 publications in 1 languages

Titles

服務行銷 by: 蔡薩姆 ((Zeithaml, Valarie A.)); 葛雷勒 ((Gremler, Dwayne D.)); Bitner, Mary Jo ; 黃鵬飛; Zeithaml, Valarie A.; Gremler, Dwayne D.; 比特納 ((Bitner, Mary Jo)) (Language materials, printed) , [著]

Subjects

市場學顧客關係管理