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Customization-Oriented Design of Pro...
~
Song, Wenyan.
Customization-Oriented Design of Product-Service System
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Customization-Oriented Design of Product-Service System/ by Wenyan Song.
Author:
Song, Wenyan.
Description:
XI, 202 p. 53 illus., 33 illus. in color.online resource. :
Contained By:
Springer Nature eBook
Subject:
Service industries. -
Online resource:
https://doi.org/10.1007/978-981-13-0863-5
ISBN:
9789811308635
Customization-Oriented Design of Product-Service System
Song, Wenyan.
Customization-Oriented Design of Product-Service System
[electronic resource] /by Wenyan Song. - 1st ed. 2019. - XI, 202 p. 53 illus., 33 illus. in color.online resource.
Chapter 1. Design framework for customizable product/service system -- Chapter 2. Requirements analysis for customizable PSS -- Chapter 3. Requirements specification for customizable PSS -- Chapter 4. Modularization of PSS -- Chapter 5. Modular configuration for customizable PSS -- Chapter 6. Recommendation of customizable PSS to customers.
This book is devoted to the customization design of product/service system (PSS), making use of a systematic design process and a number of methods, especially Industrial Customer Activity Cycle Analysis, Service Quality Function Deployment, Service Function and Attribute Analysis, Modified Service Blueprint, Multi-Objective Optimization and Multi-Criteria Recommendation Method. The book is especially valuable in manipulating the problems of PSS requirements analysis, design conflict, design reuse and proactively response to customer. The methods in the book facilitate modular design of customized solutions and enhance PSS design efficiency. Presenting case studies, this book helps researchers and practitioners to understand the customization process and methods in the early development of PSS.
ISBN: 9789811308635
Standard No.: 10.1007/978-981-13-0863-5doiSubjects--Topical Terms:
560401
Service industries.
LC Class. No.: HD9980-9990
Dewey Class. No.: 338.4
Customization-Oriented Design of Product-Service System
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Chapter 1. Design framework for customizable product/service system -- Chapter 2. Requirements analysis for customizable PSS -- Chapter 3. Requirements specification for customizable PSS -- Chapter 4. Modularization of PSS -- Chapter 5. Modular configuration for customizable PSS -- Chapter 6. Recommendation of customizable PSS to customers.
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This book is devoted to the customization design of product/service system (PSS), making use of a systematic design process and a number of methods, especially Industrial Customer Activity Cycle Analysis, Service Quality Function Deployment, Service Function and Attribute Analysis, Modified Service Blueprint, Multi-Objective Optimization and Multi-Criteria Recommendation Method. The book is especially valuable in manipulating the problems of PSS requirements analysis, design conflict, design reuse and proactively response to customer. The methods in the book facilitate modular design of customized solutions and enhance PSS design efficiency. Presenting case studies, this book helps researchers and practitioners to understand the customization process and methods in the early development of PSS.
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