國立虎尾科技大學 |

Proving the value of soft skills : = measuring impact and calculating ROI /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Proving the value of soft skills :/ Jack J. Phillips, Patti Phillips, Rebecca Ray.
其他題名:	measuring impact and calculating ROI /
其他題名:	Measuring impact and calculating ROI
作者:	Phillips, Jack J.,
其他作者:	Phillips, Patti,
面頁冊數:	1 online resource (329 p.)
標題:	Soft skills. -
電子資源:	https://portal.igpublish.com/iglibrary/search/ASTDB0000754.html
ISBN:	1950496635

Proving the value of soft skills : = measuring impact and calculating ROI /
Phillips, Jack J.,

Proving the value of soft skills :measuring impact and calculating ROI /Measuring impact and calculating ROIJack J. Phillips, Patti Phillips, Rebecca Ray. - 1 online resource (329 p.)

Includes bibliographical references and index.

Proving the value of soft skills: measuring impact and calculating ROI -- Contents -- Preface -- Part 1. The ROI methodology: a credible apprach to evaluating soft skills programs -- 1. The soft skills challenge -- 2. Why evaluation matters -- 3. Align to business results -- 4. Design evalustion from input to impact -- 5. Collect data -- 6. Isolate the effects of the program -- 7. Convert data to monetary values -- 8. Identify intangibles, capture costs, and calculate ROI -- 9. Use results in creative ways -- Part II. Evaluation in action: case studies on the evaluation of soft skills programs -- 10. Measuring ROI in competency-bases interviewing trainging -- 11. Transitioning from college to corporate program: an ROI impact study -- 12. Combining motivational forces to deliver team performance and a positive ROI -- 13. Measuring ROI for emerging leaders development program -- 14. ROI evaluation of a coaching culture institutionalization project -- 15. Measuring ROI in coachong for sales managers -- 16. Measuring ROI in leadership development -- References -- Index -- About ROI institute -- About the authors.

Access restricted to authorized users and institutions.

A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders' hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.

Mode of access: World Wide Web.

ISBN: 1950496635Subjects--Topical Terms:

973573
Soft skills.
Index Terms--Genre/Form:

554714
Electronic books.

LC Class. No.: HD5837

Dewey Class. No.: 331

Proving the value of soft skills : = measuring impact and calculating ROI /
LDR:03964nam a2200313 i 4500 001 1041642
006 m eo d
007 cr cn |||m|||a
008 211215t20202020vau ob 001 0 eng d
020 $a 1950496635
020 $a 9781950496631
020 $a 9781950496648
035 $a ASTDB0000754
040 $a iG Publishing $b eng $c iG Publishing $e rda
050 0 0 $a HD5837
082 0 0 $a 331
100 1 $a Phillips, Jack J., $e author. $3 1341415
245 1 0 $a Proving the value of soft skills : $b measuring impact and calculating ROI / $c Jack J. Phillips, Patti Phillips, Rebecca Ray.
246 3 0 $a Measuring impact and calculating ROI
264 1 $a Alexandria, VA : $b Association for Talent Development, $c 2020.
264 4 $c ©2020
300 $a 1 online resource (329 p.)
336 $a text $b txt $2 rdacontent
337 $a computer $b c $2 rdamedia
338 $a online resource $b cr $2 rdacarrier
504 $a Includes bibliographical references and index.
505 0 $a Proving the value of soft skills: measuring impact and calculating ROI -- Contents -- Preface -- Part 1. The ROI methodology: a credible apprach to evaluating soft skills programs -- 1. The soft skills challenge -- 2. Why evaluation matters -- 3. Align to business results -- 4. Design evalustion from input to impact -- 5. Collect data -- 6. Isolate the effects of the program -- 7. Convert data to monetary values -- 8. Identify intangibles, capture costs, and calculate ROI -- 9. Use results in creative ways -- Part II. Evaluation in action: case studies on the evaluation of soft skills programs -- 10. Measuring ROI in competency-bases interviewing trainging -- 11. Transitioning from college to corporate program: an ROI impact study -- 12. Combining motivational forces to deliver team performance and a positive ROI -- 13. Measuring ROI for emerging leaders development program -- 14. ROI evaluation of a coaching culture institutionalization project -- 15. Measuring ROI in coachong for sales managers -- 16. Measuring ROI in leadership development -- References -- Index -- About ROI institute -- About the authors.
506 $a Access restricted to authorized users and institutions.
520 3 $a A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders' hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.
538 $a Mode of access: World Wide Web.
650 0 $a Soft skills. $3 973573
650 0 $a Career development. $3 568503
650 0 $a Rate of return. $3 633089
650 0 $a Employees $x Training of. $3 557342
655 4 $a Electronic books. $2 local $3 554714
700 1 $a Phillips, Patti, $e author. $3 1341416
700 1 $a Ray, Rebecca, $e author. $3 1341417
856 4 0 $u https://portal.igpublish.com/iglibrary/search/ASTDB0000754.html