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The journey mapping playbook : = a p...

Angrave, Jerry.

The journey mapping playbook : = a practical guide to preparing, facilitating and unlocking the value of customer journey mapping

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The journey mapping playbook :/ Jerry Angrave.
Reminder of title:	a practical guide to preparing, facilitating and unlocking the value of customer journey mapping
Author:	Angrave, Jerry.
Published:	Berlin :De Gruyter, : c2020.,
Description:	1 online resource (155 p.) :col. ill., col. ports. :
Subject:	Customer relations. -
Online resource:	https://www.degruyter.com/isbn/9783110641332
ISBN:	9783110641332

The journey mapping playbook : = a practical guide to preparing, facilitating and unlocking the value of customer journey mapping
Angrave, Jerry.

The journey mapping playbook :a practical guide to preparing, facilitating and unlocking the value of customer journey mapping[electronic resource] /Jerry Angrave. - 1st ed. - Berlin :De Gruyter,c2020. - 1 online resource (155 p.) :col. ill., col. ports.

ISBN: 9783110641332Subjects--Topical Terms:

560399
Customer relations.

LC Class. No.: HF5415.5

Dewey Class. No.: 658.812

The journey mapping playbook : = a practical guide to preparing, facilitating and unlocking the value of customer journey mapping
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245 1 4 $a The journey mapping playbook : $b a practical guide to preparing, facilitating and unlocking the value of customer journey mapping $h [electronic resource] / $c Jerry Angrave.
250 $a 1st ed.
260 $a Berlin : $b De Gruyter, $c c2020.
300 $a 1 online resource (155 p.) : $b col. ill., col. ports.
588 $a Description based on print version record.
650 0 $a Customer relations. $3 560399
856 4 0 $u https://www.degruyter.com/isbn/9783110641332

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