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Advances in banking technology and m...

ProQuest (Firm)

Advances in banking technology and management = impacts of ICT and CRM /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Advances in banking technology and management/ Vadlamani Ravi, editor.
Reminder of title:	impacts of ICT and CRM /
other author:	Ravi, Vadlamani.
Published:	Hershey, PA :Information Science Reference, : c2008.,
Description:	xviii, 362 p.
Subject:	Financial services industry - Technological innovations. -
Online resource:	Click to View

Advances in banking technology and management = impacts of ICT and CRM /
Advances in banking technology and managementimpacts of ICT and CRM /[electronic resource] :Vadlamani Ravi, editor. - Hershey, PA :Information Science Reference,c2008. - xviii, 362 p.

Includes bibliographical references and index.

"This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies"--Provided by publisher.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

Subjects--Topical Terms:

655650
Financial services industry
--Technological innovations.Index Terms--Genre/Form:

554714
Electronic books.

LC Class. No.: HG1709 / .A37 2008

Dewey Class. No.: 332.1068

Advances in banking technology and management = impacts of ICT and CRM /
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020 $z 9781599046754 (hardcover)
020 $z 9781599046778 (ebook)
035 $a (MiAaPQ)EBC3309214
035 $a (Au-PeEL)EBL3309214
035 $a (CaPaEBR)ebr10194049
035 $a (CaONFJC)MIL103789
035 $a (OCoLC)923149370
035 $a EBC3309214
040 $a MiAaPQ $c MiAaPQ $d MiAaPQ
050 4 $a HG1709 $b .A37 2008
082 0 4 $a 332.1068 $2 22
245 0 0 $a Advances in banking technology and management $h [electronic resource] : $b impacts of ICT and CRM / $c Vadlamani Ravi, editor.
260 $a Hershey, PA : $b Information Science Reference, $c c2008.
300 $a xviii, 362 p.
504 $a Includes bibliographical references and index.
520 $a "This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies"--Provided by publisher.
533 $a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
650 0 $a Financial services industry $x Technological innovations. $3 655650
650 0 $a Banks and banking $x Technological innovations. $3 657856
650 0 $a Banks and banking $x Automation. $3 657855
655 4 $a Electronic books. $2 local $3 554714
700 1 $a Ravi, Vadlamani. $3 657857
710 2 $a ProQuest (Firm) $3 1133097
856 4 0 $u https://ebookcentral.proquest.com/lib/nfu/detail.action?docID=3309214 $z Click to View

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