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A European Perspective on Crisis Informatics = Citizens’ and Authorities’ Attitudes Towards Social Media for Public Safety and Security /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	A European Perspective on Crisis Informatics/ by Christian Reuter.
Reminder of title:	Citizens’ and Authorities’ Attitudes Towards Social Media for Public Safety and Security /
Author:	Reuter, Christian.
Description:	XIX, 281 p. 63 illus., 58 illus. in color. Textbook for German language market.online resource. :
Contained By:	Springer Nature eBook
Subject:	Data protection. -
Online resource:	https://doi.org/10.1007/978-3-658-39720-3
ISBN:	9783658397203

A European Perspective on Crisis Informatics = Citizens’ and Authorities’ Attitudes Towards Social Media for Public Safety and Security /
Reuter, Christian.

A European Perspective on Crisis InformaticsCitizens’ and Authorities’ Attitudes Towards Social Media for Public Safety and Security /[electronic resource] :by Christian Reuter. - 1st ed. 2022. - XIX, 281 p. 63 illus., 58 illus. in color. Textbook for German language market.online resource.

Introduction -- The State of the Art in Crisis Informatics -- Attitudes by Emergency Services Staff in Europe -- Citizens’ Perception of Social Media in Emergencies in Europe -- Tailorable Situation Assessment with Social Media -- Self-Organisation of Digital Volunteers across Social Media -- Discussion and Conclusion -- References.

Mobilising helpers in the event of a flood or letting friends know that you are okay in the event of a terrorist attack – more and more people are using social media in emergency, crisis or disaster situations. Storms, floods, attacks or pandemics (esp. COVID-19) show that citizens use social media to inform themselves or to coordinate. This book presents qualitative and quantitative studies on the attitudes of emergency services and citizens in Europe towards social media in emergencies. Across the individual sub-studies, almost 10,000 people are surveyed including representative studies in the Netherlands, Germany, the UK and Italy. The work empirically shows that social media is increasingly important for emergency services, both for prevention and during crises; that private use of social media is a driving force in shaping opinions for organisational use; and that citizens have high expectations towards authorities, especially monitoring social media is expected, and sometimes responses within one hour. Depending on the risk culture, the data show further differences, e.g. whether the state (Germany) or the individual (Netherlands) is seen as primarily responsible for coping with the situation. About the author Christian Reuter holds a Ph.D. in Information Systems (University of Siegen) and another Ph.D. in the Politics of Safety and Security (Radboud University Nijmegen) and works as a Professor for Science and Technology for Peace and Security (PEASEC) at Technical University of Darmstadt.

ISBN: 9783658397203

Standard No.: 10.1007/978-3-658-39720-3doiSubjects--Topical Terms:

557764
Data protection.

LC Class. No.: QA76.9.A25

Dewey Class. No.: 005.8

A European Perspective on Crisis Informatics = Citizens’ and Authorities’ Attitudes Towards Social Media for Public Safety and Security /
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