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The Art of Benchmarking = An Analytical Guide to Methods and Applications for IT Management /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	The Art of Benchmarking/ by Martin Kütz.
其他題名:	An Analytical Guide to Methods and Applications for IT Management /
作者:	Kütz, Martin.
面頁冊數:	XIV, 164 p.online resource. :
Contained By:	Springer Nature eBook
標題:	IT Operations. -
電子資源:	https://doi.org/10.1007/978-3-030-90586-6
ISBN:	9783030905866

The Art of Benchmarking = An Analytical Guide to Methods and Applications for IT Management /
Kütz, Martin.

The Art of BenchmarkingAn Analytical Guide to Methods and Applications for IT Management /[electronic resource] :by Martin Kütz. - 1st ed. 2022. - XIV, 164 p.online resource. - Contributions to Management Science,2197-716X. - Contributions to Management Science,.

Chapter 1. Terms and definitions -- Chapter 2. Mathematical foundations -- Chapter 3. Benchmarking methods -- Chapter 4. Objects of benchmarking -- Chapter 5. Established benchmarking approaches -- Chapter 6. The benchmarking process.

Benchmarking is considered a must for modern management. This book presents an approach to benchmarking that has a solid mathematical basis and is easy to understand and apply. The book focuses on three main topics. It shows how to formalize the representation of benchmarking objects. Furthermore, it presents different methods from decision making and voting and their application to benchmarking. Finally, it discusses suitable features for different benchmarking objects. The objects considered are taken from IT management, but can be easily transferred to other business areas, which makes the book interesting for all practitioners in the management field.

ISBN: 9783030905866

Standard No.: 10.1007/978-3-030-90586-6doiSubjects--Topical Terms:

1366262
IT Operations.

LC Class. No.: HD58.8

Dewey Class. No.: 658.402

The Art of Benchmarking = An Analytical Guide to Methods and Applications for IT Management /
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