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From Challenges to Opportunities: Interorganizational Resilience Brokering for Refugee Communities During COVID-19.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	From Challenges to Opportunities: Interorganizational Resilience Brokering for Refugee Communities During COVID-19./
Author:	Kim, Minkyung.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2022,
Description:	226 p.
Notes:	Source: Dissertations Abstracts International, Volume: 83-12, Section: A.
Contained By:	Dissertations Abstracts International83-12A.
Subject:	Communication. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=29064073
ISBN:	9798802714454

From Challenges to Opportunities: Interorganizational Resilience Brokering for Refugee Communities During COVID-19.
Kim, Minkyung.

From Challenges to Opportunities: Interorganizational Resilience Brokering for Refugee Communities During COVID-19. - Ann Arbor : ProQuest Dissertations & Theses, 2022 - 226 p.

Source: Dissertations Abstracts International, Volume: 83-12, Section: A.

Thesis (Ph.D.)--Rutgers The State University of New Jersey, School of Graduate Studies, 2022.

This item must not be sold to any third party vendors.

The COVID-19 pandemic swept through the global community causing health, economic, and social crises. In a system-wide disruption like the pandemic, refugee communities are more vulnerable than the general population. They are considered cultural and social minorities who lack the health and legal resources to successfully navigate a new country. Therefore, the refugees rely on humanitarian organizations for resettlement and integration, yet these organizations also face threats from the pandemic due to work stoppages, social distancing, and politically charged contexts. Unless the organizations that serve vulnerable people are resilient, disrupted operations can thwart their ability to execute their mission-driven work, compromising not only the organization’s but also the refugees’ resilience. This study examines how refugee organizations in the United States and South Korea facilitate their own and refugees’ resilience through cross-sector partnerships and strategic uses of information and communication technology (ICT) during the COVID-19 pandemic.This dissertation takes a communicative approach to understanding organizational and community resilience using community ecology and communication technology theories. Existing research demonstrates that interorganizational networks and ICTs facilitate organizational resilience building. However, organizing mechanisms and how the interdependencies of networks and ICTs cut across levels from organizations to communities is less understood. Furthermore, although community resilience underscores the importance of interdependent communication networks, research on resilience targeting social vulnerability and structural inequalities has been evasive. Ultimately, this dissertation seeks to understand what organizations that broker the resilience of refugee communities need for their own capacity and ability to withstand disruptions.Through a mixed-methods design using archival analysis, online network surveys, and semi-structured interviews, findings show that resilient organizations are adaptable and communicative. Additionally, organizations and refugees engage in a co-brokering networks where refugees emerge from the background as networks during the pandemic to mitigate organizational challenges. In other words, while organizations broker resilience for refugee communities, the refugees also make significant contributions to organizations’ routine operation and workflow, facilitating organizational resilience. The dissertation suggests that refugees are critical assets to organizational resilience, thus, engaging them within organizational structures is crucial for organizational survival.

ISBN: 9798802714454Subjects--Topical Terms:

556422
Communication.
Subjects--Index Terms:

Communication

From Challenges to Opportunities: Interorganizational Resilience Brokering for Refugee Communities During COVID-19.
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520 $a The COVID-19 pandemic swept through the global community causing health, economic, and social crises. In a system-wide disruption like the pandemic, refugee communities are more vulnerable than the general population. They are considered cultural and social minorities who lack the health and legal resources to successfully navigate a new country. Therefore, the refugees rely on humanitarian organizations for resettlement and integration, yet these organizations also face threats from the pandemic due to work stoppages, social distancing, and politically charged contexts. Unless the organizations that serve vulnerable people are resilient, disrupted operations can thwart their ability to execute their mission-driven work, compromising not only the organization’s but also the refugees’ resilience. This study examines how refugee organizations in the United States and South Korea facilitate their own and refugees’ resilience through cross-sector partnerships and strategic uses of information and communication technology (ICT) during the COVID-19 pandemic.This dissertation takes a communicative approach to understanding organizational and community resilience using community ecology and communication technology theories. Existing research demonstrates that interorganizational networks and ICTs facilitate organizational resilience building. However, organizing mechanisms and how the interdependencies of networks and ICTs cut across levels from organizations to communities is less understood. Furthermore, although community resilience underscores the importance of interdependent communication networks, research on resilience targeting social vulnerability and structural inequalities has been evasive. Ultimately, this dissertation seeks to understand what organizations that broker the resilience of refugee communities need for their own capacity and ability to withstand disruptions.Through a mixed-methods design using archival analysis, online network surveys, and semi-structured interviews, findings show that resilient organizations are adaptable and communicative. Additionally, organizations and refugees engage in a co-brokering networks where refugees emerge from the background as networks during the pandemic to mitigate organizational challenges. In other words, while organizations broker resilience for refugee communities, the refugees also make significant contributions to organizations’ routine operation and workflow, facilitating organizational resilience. The dissertation suggests that refugees are critical assets to organizational resilience, thus, engaging them within organizational structures is crucial for organizational survival.
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