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How you do-- what you do = create service excellence that wins clients for life /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	How you do-- what you do/ by Bob Livingston.
其他題名:	create service excellence that wins clients for life /
作者:	Livingston, Bob,
出版者:	New York :McGraw-Hill, : c2008.,
面頁冊數:	xi, 296 p. :ill. :
標題:	Customer relations. -
電子資源:	Click for full text (McGrawHill)
ISBN:	9780071592789 (alk. paper)

How you do-- what you do = create service excellence that wins clients for life /
Livingston, Bob,1937-.

How you do-- what you docreate service excellence that wins clients for life /[electronic resource] :by Bob Livingston. - New York :McGraw-Hill,c2008. - xi, 296 p. :ill.

ISBN: 9780071592789 (alk. paper)

LCCN: 2008011683Subjects--Topical Terms:

560399
Customer relations.
Index Terms--Genre/Form:

554714
Electronic books.

LC Class. No.: HF5415.5 / .L585 2008

Dewey Class. No.: 658.8/12

How you do-- what you do = create service excellence that wins clients for life /
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245 1 0 $a How you do-- what you do $h [electronic resource] : $b create service excellence that wins clients for life / $c by Bob Livingston.
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300 $a xi, 296 p. : $b ill.
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650 0 $a Customer services. $3 568463
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