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Bridging the communication gap in health care = challenges and opportunities in hierarchical and collectivistic cultures /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Bridging the communication gap in health care/ by Mora Claramita, Astrid Pratidina Susilo.
Reminder of title:	challenges and opportunities in hierarchical and collectivistic cultures /
Author:	Claramita, Mora.
other author:	Pratidina Susilo, Astrid.
Published:	Singapore :Springer Nature Singapore : : 2024.,
Description:	xvi, 117 p. :ill. (some col.), digital ; : 24 cm.;
Contained By:	Springer Nature eBook
Subject:	Communication in medicine. -
Online resource:	https://doi.org/10.1007/978-981-97-4320-9
ISBN:	9789819743209

Bridging the communication gap in health care = challenges and opportunities in hierarchical and collectivistic cultures /
Claramita, Mora.

Bridging the communication gap in health carechallenges and opportunities in hierarchical and collectivistic cultures /[electronic resource] :by Mora Claramita, Astrid Pratidina Susilo. - Singapore :Springer Nature Singapore :2024. - xvi, 117 p. :ill. (some col.), digital ;24 cm.

1. Understanding the context of social-hierarchies / wide-power distance and collectivistic culture -- 2.How culture influence communication in healthcare: learning from culturally bounded evidence -- 3.The communication gap in healthcare: a challenge in patient safety -- 4.Preparing future health professionals to bridge the cultural communication gap -- 5.Strengthening the evidence: 'Way to elaborate the culture' and 'Way forward' for patient safety.

This book discusses how hierarchical and collectivist cultures contribute to the challenges and opportunities in communication in health care. Failures in communication may result in threats to patient safety. The work is structured around the Hofstede theoretical framework, focusing on two of the six domains of culture, namely hierarchy and collectivism. To date, guidelines on communication practices in health care have been primarily based on Western evidence and thus do not satisfy the needs of other cultural contexts. Existing studies have shown that strong hierarchical and collectivist cultures, transnationally, have different communication practices, with shared characteristics between several countries in Asia, Africa, and South America. Furthermore, when people migrate, they bring their communication styles - which reflect their cultural characteristics - to their new host environment. When not well managed, these differences can yield problematic communication gaps affecting patient care. Building on their extensive work focused on healthcare communication in Southeast Asian cultures, the authors propose remedial approaches and discuss future initiatives for practicing doctors, nurses, pharmacists, and other healthcare practitioners who encounter the daily struggle of cultural miscommunication in their clinical practices. They also address the ways in which patients experience hesitancy when communicating with healthcare providers, owing to cultural barriers. The book proposes how healthcare providers might tackle these communication challenges. It is relevant to educators and researchers in medical and health professions education and public health, and for all patients' advocates, who are looking to enhance their communication skills to improve patient care and safety.

ISBN: 9789819743209

Standard No.: 10.1007/978-981-97-4320-9doiSubjects--Topical Terms:

635882
Communication in medicine.

LC Class. No.: R118

Dewey Class. No.: 610.14

Bridging the communication gap in health care = challenges and opportunities in hierarchical and collectivistic cultures /
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520 $a This book discusses how hierarchical and collectivist cultures contribute to the challenges and opportunities in communication in health care. Failures in communication may result in threats to patient safety. The work is structured around the Hofstede theoretical framework, focusing on two of the six domains of culture, namely hierarchy and collectivism. To date, guidelines on communication practices in health care have been primarily based on Western evidence and thus do not satisfy the needs of other cultural contexts. Existing studies have shown that strong hierarchical and collectivist cultures, transnationally, have different communication practices, with shared characteristics between several countries in Asia, Africa, and South America. Furthermore, when people migrate, they bring their communication styles - which reflect their cultural characteristics - to their new host environment. When not well managed, these differences can yield problematic communication gaps affecting patient care. Building on their extensive work focused on healthcare communication in Southeast Asian cultures, the authors propose remedial approaches and discuss future initiatives for practicing doctors, nurses, pharmacists, and other healthcare practitioners who encounter the daily struggle of cultural miscommunication in their clinical practices. They also address the ways in which patients experience hesitancy when communicating with healthcare providers, owing to cultural barriers. The book proposes how healthcare providers might tackle these communication challenges. It is relevant to educators and researchers in medical and health professions education and public health, and for all patients' advocates, who are looking to enhance their communication skills to improve patient care and safety.
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