國立虎尾科技大學 |

Measuring Citizens' Acceptance and Usage of E-Government Services : = Applying the Technology Acceptance Model (TAM) in Egypt.

Record Type:	Language materials, manuscript : Monograph/item
Title/Author:	Measuring Citizens' Acceptance and Usage of E-Government Services :/
Reminder of title:	Applying the Technology Acceptance Model (TAM) in Egypt.
Author:	Khamis, Rana.
Description:	1 online resource (92 pages)
Notes:	Source: Masters Abstracts International, Volume: 84-05.
Contained By:	Masters Abstracts International84-05.
Subject:	Internet. -
Online resource:	click for full text (PQDT)
ISBN:	9798357579553

Measuring Citizens' Acceptance and Usage of E-Government Services : = Applying the Technology Acceptance Model (TAM) in Egypt.
Khamis, Rana.

Measuring Citizens' Acceptance and Usage of E-Government Services :Applying the Technology Acceptance Model (TAM) in Egypt. - 1 online resource (92 pages)

Source: Masters Abstracts International, Volume: 84-05.

Thesis (M.P.P.)--The American University in Cairo (Egypt), 2023.

Includes bibliographical references

The significance of public services delivery has been realized by all governments worldwide. An overarching tool to enhance government productivity and enabling citizen-centric public services, especially in developed countries, has proven to be the electronic government (e-Government). While many scholars focused on the supply side of e-government, few researches studied e-government adoption from the citizens' perspective. To contribute to filling this research gap, this study aimed at measuring the perceptions of citizens towards the adoption of e-government services in Egypt. Using Technology Acceptance Model (TAM), the main objective of this research was gaining a better understanding of the factors affecting citizens' attitude towards the adoption of e-government. The research used a mixed-method approach, while adopting a purposive sampling including 442 internet users in Egypt. On the one hand, the findings of this research revealed that more than 70% of the respondents using e-government do perceive the digital portal as a useful and user-friendly tool which has a positive effect on the adoption of e-government. On the other hand, trust in government, insufficient legal framework as well as the lack of online integration and coordination among government authorities are key factors affecting citizens' attitude and perceptions negatively. Finally, the recommendations of this research which include strengthening the enabling environment and raising the awareness of citizens have a direct benefit for the Egyptian government, where other developing countries that share similar status in terms of interest in digital transformation of the public sector might potentially find the study relevant and useful.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2024

Mode of access: World Wide Web

ISBN: 9798357579553Subjects--Topical Terms:

562311
Internet.
Index Terms--Genre/Form:

554714
Electronic books.

Measuring Citizens' Acceptance and Usage of E-Government Services : = Applying the Technology Acceptance Model (TAM) in Egypt.
LDR:03062ntm a22003617 4500 001 1142547
005 20240422070900.5
006 m o d
007 cr mn ---uuuuu
008 250605s2023 xx obm 000 0 eng d
020 $a 9798357579553
035 $a (MiAaPQ)AAI30260135
035 $a (MiAaPQ)AmericanUnivCairoetds3001
035 $a AAI30260135
040 $a MiAaPQ $b eng $c MiAaPQ $d NTU
100 1 $a Khamis, Rana. $3 1466918
245 1 0 $a Measuring Citizens' Acceptance and Usage of E-Government Services : $b Applying the Technology Acceptance Model (TAM) in Egypt.
264 0 $c 2023
300 $a 1 online resource (92 pages)
336 $a text $b txt $2 rdacontent
337 $a computer $b c $2 rdamedia
338 $a online resource $b cr $2 rdacarrier
500 $a Source: Masters Abstracts International, Volume: 84-05.
500 $a Advisor: El Baradei, Laila.
502 $a Thesis (M.P.P.)--The American University in Cairo (Egypt), 2023.
504 $a Includes bibliographical references
520 $a The significance of public services delivery has been realized by all governments worldwide. An overarching tool to enhance government productivity and enabling citizen-centric public services, especially in developed countries, has proven to be the electronic government (e-Government). While many scholars focused on the supply side of e-government, few researches studied e-government adoption from the citizens' perspective. To contribute to filling this research gap, this study aimed at measuring the perceptions of citizens towards the adoption of e-government services in Egypt. Using Technology Acceptance Model (TAM), the main objective of this research was gaining a better understanding of the factors affecting citizens' attitude towards the adoption of e-government. The research used a mixed-method approach, while adopting a purposive sampling including 442 internet users in Egypt. On the one hand, the findings of this research revealed that more than 70% of the respondents using e-government do perceive the digital portal as a useful and user-friendly tool which has a positive effect on the adoption of e-government. On the other hand, trust in government, insufficient legal framework as well as the lack of online integration and coordination among government authorities are key factors affecting citizens' attitude and perceptions negatively. Finally, the recommendations of this research which include strengthening the enabling environment and raising the awareness of citizens have a direct benefit for the Egyptian government, where other developing countries that share similar status in terms of interest in digital transformation of the public sector might potentially find the study relevant and useful.
533 $a Electronic reproduction. $b Ann Arbor, Mich. : $c ProQuest, $d 2024
538 $a Mode of access: World Wide Web
650 4 $a Internet. $3 562311
650 4 $a Communication. $3 556422
650 4 $a Politics. $3 635776
650 4 $a Accountability. $3 1466290
650 4 $a Perceptions. $3 1372697
650 4 $a Technology adoption. $3 1466919
650 4 $a Bureaucracy. $3 566185
650 4 $a Public administration. $3 562473
650 4 $a Computer literacy. $3 595219
650 4 $a Electronic government. $3 1465917
650 4 $a Information technology. $3 559429
650 4 $a Government. $3 1466299
650 4 $a Technology Acceptance Model. $3 1016937
650 4 $a Public policy. $3 1002398
655 7 $a Electronic books. $2 local $3 554714
690 $a 0489
690 $a 0459
690 $a 0617
690 $a 0630
710 2 $a ProQuest Information and Learning Co. $3 1178819
710 2 $a The American University in Cairo (Egypt). $3 1464614
773 0 $t Masters Abstracts International $g 84-05.
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=30260135 $z click for full text (PQDT)