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Strategies Hotel Leaders Use to Improve Employee Engagement.

Record Type:	Language materials, manuscript : Monograph/item
Title/Author:	Strategies Hotel Leaders Use to Improve Employee Engagement./
Author:	Dacres, O'neil O.
Description:	1 online resource (173 pages)
Notes:	Source: Dissertations Abstracts International, Volume: 85-03, Section: A.
Contained By:	Dissertations Abstracts International85-03A.
Subject:	Caribbean studies. -
Online resource:	click for full text (PQDT)
ISBN:	9798380383745

Strategies Hotel Leaders Use to Improve Employee Engagement.
Dacres, O'neil O.

Strategies Hotel Leaders Use to Improve Employee Engagement. - 1 online resource (173 pages)

Source: Dissertations Abstracts International, Volume: 85-03, Section: A.

Thesis (D.B.A.)--Walden University, 2023.

Includes bibliographical references

Employee engagement is a significant factor that drives performance and productivity in many organizations. Hotel leaders are typically concerned with the negative impact of disengaged employees, which reduces profitability. Grounded in Herzberg's two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies hotel leaders use to improve employee engagement. The participants were five hotel leaders in Jamaica who have successfully implemented strategies to improve employee engagement. Data were collected from semistructured interviews and a review of organizational documents. Data were analyzed using thematic analysis, and five themes emerged: staff engagement, communication, rewards and recognition, employee training and development, and continuous improvements of the staff work environment. A key recommendation for hotel leaders is implementing staff engagement activities to enhance job satisfaction, which may lead to improved employee engagement. The implications for positive social change include the potential to increase productivity and profitability, which could lead to additional jobs for members of the local communities.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2024

Mode of access: World Wide Web

ISBN: 9798380383745Subjects--Topical Terms:

1180737
Caribbean studies.
Subjects--Index Terms:

Employee engagementIndex Terms--Genre/Form:

554714
Electronic books.

Strategies Hotel Leaders Use to Improve Employee Engagement.
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