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Organizational Awareness and Communities of Practice in a Complex Information Organization.

Record Type:	Language materials, manuscript : Monograph/item
Title/Author:	Organizational Awareness and Communities of Practice in a Complex Information Organization./
Author:	Roeth-McKay, Clinton Daniel.
Description:	1 online resource (195 pages)
Notes:	Source: Dissertations Abstracts International, Volume: 84-12, Section: A.
Contained By:	Dissertations Abstracts International84-12A.
Subject:	Information science. -
Online resource:	click for full text (PQDT)
ISBN:	9798379702168

Organizational Awareness and Communities of Practice in a Complex Information Organization.
Roeth-McKay, Clinton Daniel.

Organizational Awareness and Communities of Practice in a Complex Information Organization. - 1 online resource (195 pages)

Source: Dissertations Abstracts International, Volume: 84-12, Section: A.

Thesis (Ph.D.)--Indiana University, 2023.

Includes bibliographical references

Technology workers in complex information organizations are expected to develop and maintain knowledge about their domains while also navigating organizational and social structures that both support and impede their work. The difficulty of developing this knowledge is further complicated in large universities by resource limitations, organizational inertia, and a high degree of differentiation in technical work across large and small administrative and academic "silos".Organizational awareness describes the ways in which workers develop tacit knowledge about the people, relationships, and activities within their organizations. Communities of Practice (CoPs) are groups within an organization whose members share common practices and regularly communicate and collaborate. The relationship between these constructs has not previously been explored in a complex information organization. This exploratory study contributes to an organizational awareness framework for organizational learning, and explores three facets of organizational awareness development: its relationship to CoP engagement, its relationship to organizational leaders and their initiatives, and its relationship to experts and perceptions of expertise at a large, multi-campus university using an online survey, as well as semi-structured interviews with CoP members and facilitators. The survey employs "generator" items to collect data on multiple CoPs and for multiple topical domains from each of the 112 respondents. The resulting data describes 29 areas of IT work, 37 distinct CoPs, large and small teams from large and small campuses, and a range of demographic characteristics that reflects the demographics of the university's IT staff.The intuitive relationship between organizational awareness and CoP engagement is confirmed, with certain caveats. Ten themes related to organizational silos, leadership impacts, participant perceptions, and new facets of organizational awareness emerge from the qualitative data, and a new aspect of organizational awareness is identified-awareness motivated by avoidance of organizational change. The exploratory approach combining CoP theory and organizational awareness forms a foundation for future theoretical research on organizational learning, as well as practical implications for organizations to evaluate and build organizational awareness among employees.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2024

Mode of access: World Wide Web

ISBN: 9798379702168Subjects--Topical Terms:

561178
Information science.
Subjects--Index Terms:

Communities of PracticeIndex Terms--Genre/Form:

554714
Electronic books.

Organizational Awareness and Communities of Practice in a Complex Information Organization.
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