國立虎尾科技大學 |

Human Services Professionals' Perceptions of Messaging From Administration About Serving Diverse Clients.

紀錄類型:	書目-語言資料,手稿 : Monograph/item
正題名/作者:	Human Services Professionals' Perceptions of Messaging From Administration About Serving Diverse Clients./
作者:	Martin, Tina Cheree.
面頁冊數:	1 online resource (158 pages)
附註:	Source: Dissertations Abstracts International, Volume: 85-07, Section: A.
Contained By:	Dissertations Abstracts International85-07A.
標題:	Social research. -
電子資源:	click for full text (PQDT)
ISBN:	9798381417968

Human Services Professionals' Perceptions of Messaging From Administration About Serving Diverse Clients.
Martin, Tina Cheree.

Human Services Professionals' Perceptions of Messaging From Administration About Serving Diverse Clients. - 1 online resource (158 pages)

Source: Dissertations Abstracts International, Volume: 85-07, Section: A.

Thesis (Ph.D.)--Walden University, 2024.

Includes bibliographical references

The study's purpose was to better understand human service professionals' perceptions of messaging from administration and whether it is consistent with their training. The perspectives of human service professionals were examined regarding messaging from administration on how to serve diverse clients. Bronfenbrenner's ecological systems theory was the theoretical framework used to explore diverse environmental systems and its effect on human development. A generic qualitative research design was used in conjunction with semi structured interviews to examine the perspectives of human service professionals. The themes developed were (a) inconsistencies in messaging led to decisions and actions made by human service professionals that contradict their policies/procedures; (b) human service professionals can better plan and deliver services effectively when messaging from administration is consistent across managers; and (c) contradictions in administrative messaging negatively impact effective services, their progress, and well-being for clients. The results of the analysis indicate that consistent messaging from administration can foster better planning and service delivery for the client's well-being and progress. The results of the study could help administrators make changes in their professional staff training and how methods are applied to reduce unintended delays or mishandling of service delivery. Additionally, results from this study could impact social change by helping administrators to improve services to diverse clients by reexamining the policies and procedures to align with human service professionals' training.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2024

Mode of access: World Wide Web

ISBN: 9798381417968Subjects--Topical Terms:

1179269
Social research.
Subjects--Index Terms:

Diverse clientsIndex Terms--Genre/Form:

554714
Electronic books.

Human Services Professionals' Perceptions of Messaging From Administration About Serving Diverse Clients.
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504 $a Includes bibliographical references
520 $a The study's purpose was to better understand human service professionals' perceptions of messaging from administration and whether it is consistent with their training. The perspectives of human service professionals were examined regarding messaging from administration on how to serve diverse clients. Bronfenbrenner's ecological systems theory was the theoretical framework used to explore diverse environmental systems and its effect on human development. A generic qualitative research design was used in conjunction with semi structured interviews to examine the perspectives of human service professionals. The themes developed were (a) inconsistencies in messaging led to decisions and actions made by human service professionals that contradict their policies/procedures; (b) human service professionals can better plan and deliver services effectively when messaging from administration is consistent across managers; and (c) contradictions in administrative messaging negatively impact effective services, their progress, and well-being for clients. The results of the analysis indicate that consistent messaging from administration can foster better planning and service delivery for the client's well-being and progress. The results of the study could help administrators make changes in their professional staff training and how methods are applied to reduce unintended delays or mishandling of service delivery. Additionally, results from this study could impact social change by helping administrators to improve services to diverse clients by reexamining the policies and procedures to align with human service professionals' training.
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