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Improving Nurses' Communication Skills Using the Situation-Background-Assessment-Recommendation Model.

紀錄類型:	書目-語言資料,手稿 : Monograph/item
正題名/作者:	Improving Nurses' Communication Skills Using the Situation-Background-Assessment-Recommendation Model./
作者:	Gonzalez, Leslie Denise.
面頁冊數:	1 online resource (74 pages)
附註:	Source: Dissertations Abstracts International, Volume: 85-11, Section: B.
Contained By:	Dissertations Abstracts International85-11B.
標題:	Health sciences. -
電子資源:	click for full text (PQDT)
ISBN:	9798382332574

Improving Nurses' Communication Skills Using the Situation-Background-Assessment-Recommendation Model.
Gonzalez, Leslie Denise.

Improving Nurses' Communication Skills Using the Situation-Background-Assessment-Recommendation Model. - 1 online resource (74 pages)

Source: Dissertations Abstracts International, Volume: 85-11, Section: B.

Thesis (D.N.P.)--Walden University, 2024.

Includes bibliographical references

Lack of effective communication among health care providers results in negative health outcomes, low patient satisfaction, and compromised patient safety. An educational intervention to improve communication skills was implemented with staff including licensed practical nurses, registered nurses, and nurse practitioners. The project was implemented and evaluated for improved patient outcomes and satisfaction. The framework for the project was the situation-background-assessment-recommendation (SBAR) model. Pre- and postimplementation surveys were used to assess nurses' knowledge of the effectiveness of SBAR on communication skills and patient satisfaction. Descriptive statistics and inferential analysis, including the Wilcoxon sign test, were employed to analyze pre- and postintervention scores in the communication with nurses' domain. The analysis revealed a statistically significant improvement in communication skills after the SBAR communication training intervention. The mean pretest score was 7.07 out of 10 with a standard deviation of 1.16, and the posttest scores showed remarkable improvement with all nurses achieving the maximum score of 10. This project has implications for health care providers, administrators, and policymakers, highlighting the importance of investing in communication training programs to enhance patient care quality and satisfaction. Improved communication in health care settings may contribute to positive social change by promoting better health outcomes and patient experiences. .

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2024

Mode of access: World Wide Web

ISBN: 9798382332574Subjects--Topical Terms:

1179212
Health sciences.
Subjects--Index Terms:

Health care providersIndex Terms--Genre/Form:

554714
Electronic books.

Improving Nurses' Communication Skills Using the Situation-Background-Assessment-Recommendation Model.
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