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Passionate and Profitable : Why Cust...

Arussy, Lior

Passionate and Profitable : Why Customer Strategies Fail and Ten Steps to Do Them Right

紀錄類型:	書目-語言資料,印刷品 : 單行本
副題名:	Why Customer Strategies Fail and Ten Steps to Do Them Right
作者:	ArussyLior,
出版地:	Hoboken, N.J
出版者:	Wiley;
出版年:	c2005
面頁冊數:	xviii, 204 pill : 24 cm;
標題:	Customer services - Management -
標題:	Customer relations -
標題:	Strategic planning -
標題:	Consumer satisfaction -
ISBN:	0471713929

Passionate and Profitable : Why Customer Strategies Fail and Ten Steps to Do Them Right
Arussy, Lior

Passionate and Profitable : Why Customer Strategies Fail and Ten Steps to Do Them Right / Lior Arussy - Hoboken, N.J : Wiley, c2005. - xviii, 204 p ; ill ; 24 cm.
Includes bibliographical references and index.
ISBN 0471713929
Customer servicesCustomer relationsStrategic planningConsumer satisfaction -- Management

Passionate and Profitable : Why Customer Strategies Fail and Ten Steps to Do Them Right
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