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CRM at the speed of light = essentia...

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CRM at the speed of light = essential customer strategies for the 21st century /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	CRM at the speed of light/ Paul Greenberg.
Reminder of title:	essential customer strategies for the 21st century /
remainder title:	Customer relationship management at the speed of light
Author:	Greenberg, Paul.
Published:	New York, N.Y. :McGraw-Hill, : 2004.,
Description:	xviii, 670 p. :ill. ; : 25 cm.;
Notes:	Title from e-book title screen (viewed October 6, 2007).
Subject:	Electronic commerce. -
Online resource:	Connect to MyiLibrary resource
ISBN:	9786610457540

CRM at the speed of light = essential customer strategies for the 21st century /
Greenberg, Paul.

CRM at the speed of lightessential customer strategies for the 21st century /[electronic resource] :Customer relationship management at the speed of lightPaul Greenberg. - 3rd ed. - New York, N.Y. :McGraw-Hill,2004. - xviii, 670 p. :ill. ;25 cm.

Title from e-book title screen (viewed October 6, 2007).

Electronic reproduction.
UK :
MyiLibrary,
2007

Available via World Wide Web.

ISBN: 9786610457540

LCCN: 2005295325

Nat. Bib. No.: GBA4Y7407bnbSubjects--Topical Terms:

557942
Electronic commerce.
Index Terms--Genre/Form:

554714
Electronic books.

LC Class. No.: HF5415.5 / .G74 2004eb

Dewey Class. No.: 658.81202854678

CRM at the speed of light = essential customer strategies for the 21st century /
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015 $a GBA4Y7407 $2 bnb
020 $a 9786610457540
020 $z 0072231734 (Cloth)
020 $z 0072264403 (electronic bk.)
035 $a 045754 $b MIL
035 $a cis5308589
040 $a UK-RwCLS $c UK-RwCLS
050 1 4 $a HF5415.5 $b .G74 2004eb
082 0 4 $a 658.81202854678 $2 22
100 $a Greenberg, Paul. $3 570133
245 1 0 $a CRM at the speed of light $h [electronic resource] : $b essential customer strategies for the 21st century / $c Paul Greenberg.
246 3 $a Customer relationship management at the speed of light
250 $a 3rd ed.
260 $a New York, N.Y. : $a London : $c 2004. $b McGraw-Hill, $b McGraw-Hill ;
300 $a xviii, 670 p. : $b ill. ; $c 25 cm.
500 $a Title from e-book title screen (viewed October 6, 2007).
533 $a Electronic reproduction. $b UK : $c MyiLibrary, $d 2007 $n Available via World Wide Web. $n Access may be limited to MIL affiliated libraries.
650 $a Electronic commerce. $3 557942
650 $a Customer relations $x Management. $3 562873
655 $a Electronic books. $2 local $3 554714
710 $a MyiLibrary. $3 554718
856 4 $z Connect to MyiLibrary resource $u http://www.myilibrary.com?id=45754

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