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Lean six sigma service excellence : ...

Taylor, Gerald M.

Lean six sigma service excellence : = a guide to green belt certification and bottom line improvement /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Lean six sigma service excellence :/ by Gerald M. Taylor.
Reminder of title:	a guide to green belt certification and bottom line improvement /
Author:	Taylor, Gerald M.
Published:	Ft. Lauderdale, FL :J. Ross Pub., : 2008.,
Description:	xix, 289 p. :ill. ; : 24 cm.;
Subject:	Six sigma (Quality control standard) -
Online resource:	http://www.loc.gov/catdir/toc/ecip0823/2008030940.html
ISBN:	9781604270068 (cloth)

Lean six sigma service excellence : = a guide to green belt certification and bottom line improvement /
Taylor, Gerald M.

Lean six sigma service excellence :a guide to green belt certification and bottom line improvement /by Gerald M. Taylor. - Ft. Lauderdale, FL :J. Ross Pub.,2008. - xix, 289 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 9781604270068 (cloth)

LCCN: 2008030940Subjects--Topical Terms:

558628
Six sigma (Quality control standard)

LC Class. No.: HD9980.5 / .T39 2008

Dewey Class. No.: 658.4013

Lean six sigma service excellence : = a guide to green belt certification and bottom line improvement /
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008 091007s2008 flua b 001 0 eng
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020 $a 9781604270068 (cloth)
020 $a 1604270063 (cloth) : $c NT1975
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082 0 0 $2 22 $a 658.4013
100 1 # $a Taylor, Gerald M. $3 636177
245 1 0 $a Lean six sigma service excellence : $b a guide to green belt certification and bottom line improvement / $c by Gerald M. Taylor.
260 $a Ft. Lauderdale, FL : $c 2008. $b J. Ross Pub.,
300 $a xix, 289 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
650 # 0 $a Six sigma (Quality control standard) $3 558628
650 # 0 $a Service industries $x Quality control. $3 600134
650 # 0 $a Service industries $x Management. $3 571100
650 0 $a Production management. $3 566447
856 4 1 $3 Table of contents only $u http://www.loc.gov/catdir/toc/ecip0823/2008030940.html